BUSSER

TS RESTAURANTS GROUP; Kailua (HI); On-site; USD 20,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Employee Assistance Program

Holiday pay

Paid time off

Free meals during shift

50% food & beverage discount

Referral program

Anniversary gift

Rewards program

Holiday party

Scholarship program

Job summary

Dukes Kona at Kailua Kona, HI is part of T S Restaurants. This role assists servers by preparing and maintaining a smooth service flow to exceed guest expectations with aloha and hospitality.

You will greet guests, reset tables, stock service areas, and help keep the restaurant clean and safe. Training is provided; stronger teamwork and a friendly, professional demeanor are valued.

Qualifications

• Guest oriented - meet guest needs while following procedures.
• Ability to complete tasks under stressful situations.
• Identify and correct safety conditions; follow safety policies.
• Attentive listening and clear communication.
• Clear spoken and written communication with guests and staff.
• Receive and follow supervisor directions and system tickets.
• Collaborate effectively with team to achieve goals.
• Maintain a cheerful demeanor.
• Presentable appearance at work.

Responsibilities

• Assist Servers in providing quality service by preparation and steps of service.
• Greet guests and coworkers warmly.
• Clear tables and assist with kitchen duties as needed.
• Reset tables for next guests after service.
• Assist guests with requests and resolve problems.
• Stock service areas with supplies.
• Remove trash and replace liners.
• Maintain high cleanliness standards.
• Follow scheduling and attendance policies.
• Work safely and report safety concerns.
• Follow food safety guidelines.

Skills

Guest oriented

Working under pressure

Safety

Active listening

Communication

Response to direction

Teamwork

Friendly demeanor

Neat appearance

Job description

Job Details

Job Location: Dukes Kona - Kailua Kona, HI, Salary Range: $14.75 - $16.00Hourly

JOIN OUR OPENING TEAM!

T S Restaurants is preparing to open Duke's Kona this December. This is a chance to build something special, rooted in aloha, teamwork, and genuine hospitality.

T S Restaurant employees are required to apply our values in every aspect of their position: ‘Ohana, Continuous Improvement, Serving our Communities, Pride in our Employees, and Fun!

MIN WAGE + TIPS

BENEFITS

• Medical, Dental, and Vision insurance for qualifying employees
• Free access to counseling and well being coaching through Employee Assistance Program
• Holiday Pay - Time and a half for Thanksgiving, Christmas Eve, and Christmas Day
• Paid Time Off: Vacation and Sick Leave
• Employee Meal Program with FREE Fresh cooked meals during each shift
• 50% Food and Beverage discount at all T S Restaurants
• Referral Program
• Anniversary of Employment Gift Program
• Rewards and Recognition program (quarterly awards, safe-work practice incentives, and more!)
• Holiday Party
• Legacy of Aloha Scholarship Program

POSITION SUMMARY

Assist Servers in providing the highest level of quality and service to our guests by being responsible for all preparation, interaction and steps of service needed to exceed guest expectations in the restaurant.

ESSENTIAL FUNCTIONS

• Assist in preparing restaurant for dining service by setting up section, including polishing and preparing items such as linens, silverware, and glassware before they go to the floor and assisting at setting them at the table.
• Greet all guests and co-workers in a warm, personal, friendly manner.
• Assist Service Team as needed by removing dishes and glasses from tables or counters throughout guests’ meal, and take them to kitchen for cleaning.
• After guest has finished dining, prepare table by clearing and cleaning table and resetting for next guest.
• Assist guests with any requests or concerns and take action to correct any problems.
• Stock service areas with supplies such as tableware and linens throughout service period.
• Assist in removing trash from full receptacles and replacing liner.
• Take extra care to maintain the highest standard of cleanliness in each duty performed.
• Stock service areas with supplies as required.
• Must be dependable, report to work as scheduled and on time, and follow all policies regarding scheduling and attendance.
• Work in a safe manner and report any safety concerns; personal, employee or guest injury.
• Follow food safety program guidelines of handwashing, bare hands, hygiene and health.

Qualifications

• Guest Oriented - Ability to take care of the guests’ needs while following T S procedures.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
• Safety - Ability to identify and correct conditions that affect employee safety as well as safely operate and handle all required equipment, appliances, and tools. Must follow all safety policies and procedures.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Communication - Ability to communicate by speaking, effectively and clearly with guests, coworkers, and management. Ability to actively listen and understand the comments and questions of others.
• Response to direction - Receive and follow directions from supervisors; follow direction of computer generated tickets.
• Teamwork Abilities - Ability to work together with a team in a positive manner to achieve a common goal; understand the importance of teamwork with both other bussers and the rest of the staff.
• Friendly - Ability to exhibit a cheerful demeanor toward others.
• Neat and well groomed.

SKILLS & ABILITIES

Experience: No prior restaurant experience required although useful.

Certificates & Licenses: Must take and pass all training tests 90% or higher.

Must be at least 16 years of age.

PHYSICAL REQUIREMENTS

(Occasionally - up to 33% of the time; Frequently - from 34% - 66% of the time; Constantly- more than 66% of the time)

Stand Constantly
Squat or Kneel Occasionally
Walk Constantly
Bend Frequently
Use hands / fingers Frequently
Lift/carry 11-20 lbs Constantly
Reach Outward Constantly
Lift carry 21-50lbs Occasionally
Reach above shoulder Occasionally
Push/pull 10-25lbs Frequently
Climb (stairs) Frequently
+ Push/pull 26-40lbs Occasionally

WORK ENVIRONMENT

Fast paced, high-energy, moderately noisy environment containing multiple personality types. Can become crowded and high-pressure.