Busser

Highgate; Denver (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Busser in Denver, CO. In this entry-level role, you will be responsible for food delivery, maintaining cleanliness, and providing excellent customer service. Ideal candidates will have a high school diploma and some restaurant experience, with a focus on teamwork and communication.

Qualifications

• Must be at least 18 years old.
• Minimum six months restaurant experience.
• Ability to read and understand English.

Responsibilities

• Prepare condiments and deliver food items.
• Bus tables and maintain cleanliness.
• Greet and seat guests when needed.

Skills

Customer Service

Multitasking

Communication

Education

High School Diploma or GED

Tools

Kitchen Equipment

Job description

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Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an asset value exceeding $20B and generates over $5B in revenue. The company provides guidance through all stages of the hospitality property cycle, from planning and development to recapitalization or disposition. Highgate develops bespoke hotel brands and uses industry-leading revenue management tools to optimize performance and asset value. The executive team comprises experienced hotel management leaders, making Highgate a trusted partner for top ownership groups and hotel brands. The company has offices in London, New York, Dallas, and Seattle.

Compensation Type: Hourly

Location Overview

The Busser is responsible for the preparation of condiments, food delivery, and presentation of food items.

Responsibilities

1. Learn and focus on the Sequence of Service and restaurant standards.
2. Have full knowledge of all food and beverage offerings.
3. Review menu changes and specials.
4. Greet and seat guests when needed.
5. Bus tables as necessary.
6. Operate as an independent cashier.
7. Prepare and deliver guest beverages.
8. Promptly deliver food and beverages ensuring quality and accuracy.
9. Attend to guests throughout their experience.
10. Maintain cleanliness and organization of the restaurant and lounge area.
11. Complete all required side work.
12. Handle cash and balance as required.
13. Follow all safety policies and procedures.
14. Maintain appearance standards per employee handbook.
15. Explain marketing promotions to guests.
16. Provide courteous service and be cordial to guests and team members.
17. Communicate effectively, both orally and in writing.
18. Handle guest and employee concerns effectively.
19. Comply with hotel standards and regulations for safe and efficient operations.
20. Identify problem areas and assist in solutions.
21. Handle problems proactively, anticipating needs.
22. Understand and apply complex information from various sources.
23. Show initiative by anticipating guest and operational needs.
24. Maintain a friendly and warm demeanor.
25. Multitask and prioritize tasks to meet deadlines.
26. Maintain consistent attendance.
27. Cross-train in other hotel areas.
28. Maintain confidentiality of information.
29. Engage in training and development activities.

Qualifications

Minimum Job Requirements

1. Must be at least 18 years old.
2. High School Diploma or GED.
3. Ability to read and understand English.
4. Follow verbal and written instructions.
5. Minimum six months restaurant experience.
6. Knowledge of kitchen equipment handling.
7. Operate and clean kitchen equipment.
8. Must be legally eligible to work in the U.S.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Hospitality

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