Busser

Mission Management Group; Beverly (MA); On-site; USD 17,000 - 25,000; Full time

Job summary

Mission Management Group is seeking a Busser to support our dining team in Beverly, MA. The role focuses on delivering friendly service, preparing and resetting tables, and assisting with bread and water service to ensure a smooth guest experience.

You will work within a team to keep dining areas clean and organized, stock stations, and respond promptly to guest requests while upholding company standards and hospitality training.

Qualifications

• Experience delivering friendly guest service with a positive attitude.
• Ability to work collaboratively with a team in a fast-paced setting.
• Good communication to handle guest requests and pass information to teammates.

Responsibilities

• Provide excellent guest service according to expectations outlined in the training manual.
• Maintain, clear and reset tables quickly and efficiently.
• Assist with delivery of bread and water service.
• Pre-bus and maintain tables consistently throughout the shift.
• Stock and maintain side stations.
• Respond to guest requests in a clear and polite manner.
• Respond politely to guest requests and complete daily side work.

Skills

Guest service

Team support

Communication

Job description

The Busser is responsible for providing the guest with a positive dining experience through excellent organization skills, professional and positive manner while assisting other team members maintain, clear and reset tables.

Main Responsibilities

• Provide excellent guest service according to expectations outlined in the training manual § Maintain, clear and reset tables quickly and efficiently
• Assist with delivery of bread and water service
• Pre-bus and maintains tables, consistently throughout shift
• Stock and maintain side stations
• Stocks and maintain clean glassware, flatware and work areas throughout the restaurant
• Stock and maintain linen pars and levels
• Respond to guest requests in a clear and polite manner
• Complete daily and weekly side work on a consistent and thorough basis
• Assist other team members as necessary
• Stock and maintain cleanliness of restrooms
• Complete additional tasks as assigned by the management team
• Keep management informed of any problems, complaints from guests or other team members
• Follow all company policies as outlined in the company handbook

Accountabilities

• Addresses all guests in a manner consistent with company standards in providing quality product and service
• Takes all actions with the guest’s best interest in mind, to build new business and avoid guest complaints
• Adheres to all Busser expectations as defined in the training manual at 100%