Busperson (Full Time) - Berkeley Boathouse Restaurant at the Doubletree by Hilton Berkeley Marina

Crescent Hotels & Resorts; Berkeley (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Crescent Hotels & Resorts in California is seeking a guest services associate to help deliver exceptional hospitality. You will engage guests, uphold professional standards, and support teammates in a fast-paced hotel environment.

The role requires clear English communication, a customer-first mindset, and a willingness to assist coworkers. You may need to handle table settings and serviceware and perform light physical duties, including lifting up to 50 lbs and moving a cart up to 150 lbs.

Qualifications

• Ability to communicate in English is required.
• Self-starting personality with a positive disposition.
• Maintain a professional appearance and demeanor at all times.
• Communicate well with guests and team members.
• Willing to pitch in and help coworkers as a team player.
• Knowledge of proper table settings and serviceware.
• Able to lift and/or carry up to 50 lbs in a crowded room.
• Able to move or push a hand cart weighing up to 150 lbs.

Skills

English communication

Self-starting

Professional appearance

Guest communication

Team player

Table settings

Serviceware

Lifting up to 50 lbs

Move with hand cart up to 150 lbs

Job description

Required Skills and Abilities

Must have the ability to communicate in English.Self-starting personality with an even disposition.Maintain a professional appearance and manner at all times.Can communicate well with guests.Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.Knowledge of the appropriate table settings and serviceware.Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. through a crowded room.Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs.

Performance Standards

Customer Satisfaction

Our customers are what we are about.One of the keys to a positive guest experience is positive interaction with Crescent staff.It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security

The safety and security of our guests and associates is of utmost importance to Crescent.Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties.Furthermore, the specific examples in each section are not intended to be all-inclusive.Rather, they represent the typical elements and criteria considered necessary to perform the job successfully.Other job-related duties may be assigned by the associate's supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.

Qualifications

Licenses & Certifications

Certified Food Handler (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.