Busperson: Fast-Paced Guest Service with Growth Opportunities

L'Auberge Lake Charles; Lake Charles (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Penn Entertainment's Lake Charles property is seeking friendly team members for guest-focused service roles. You will greet guests, support servers, maintain cleanliness, restock supplies, and ensure buffet area is tidy and compliant with health standards.

The ideal candidate has a high school diploma, strong communication, basic math, and willingness to work nights and weekends. English proficiency is required; prior fast-paced service experience is preferred.

Qualifications

• High School Diploma or GED.
• Prior customer service experience in a fast-paced environment preferred.
• Excellent customer service and communication skills.
• Must read, write, understand, and speak English.
• Must have basic math skills (add/subtract).
• Availability to work nights, weekends, holidays, and overtime as needed.

Responsibilities

• Provide fast, friendly, professional, and responsive customer service to restaurant guests, servers, and host/ess.
• Adhere to department and property policies and procedures for guest service standards.
• Maintain par levels of operating supplies and restock as needed.
• Clear tables, wipe and sanitize surfaces, and maintain clean service areas.
• Ensure buffet line is clean and sanitary; reset tables with proper settings.
• Assist servers with duties as required (refills, serving food orders, guest needs).
• Maintain cleanliness of designated areas and equipment per health and safety standards.
• Deep clean restaurant equipment and service stations as scheduled.
• Dispose of refuse and debris per department procedures.
• Resolve service issues according to established guidelines.

Skills

Customer service

Communication skills

English literacy

Basic math

Education

High School Diploma or GED

Job description

Penn Entertainment's Lake Charles property is seeking friendly team members for guest-focused service roles. You will greet guests, support servers, maintain cleanliness, restock supplies, and ensure buffet area is tidy and compliant with health standards.

The ideal candidate has a high school diploma, strong communication, basic math, and willingness to work nights and weekends. English proficiency is required; prior fast-paced service experience is preferred.