Busperson-Ember

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 34,385,000 - 45,847,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

A dynamic entertainment company in Indiana is seeking a customer service professional to provide friendly and responsive service in a fast-paced environment. Responsibilities include assisting restaurant guests and maintaining cleanliness and supply levels. The ideal candidate must possess excellent communication skills and basic math abilities. This position may require flexible hours including nights and weekends.

Qualifications

• Experience in a fast-paced environment preferred.
• Must be able to read, write, understand, and speak English.
• Excellent customer service and communication skills.
• Must be able to read, write, understand and speak English.
• Basic math skills and ability to perform simple calculations.
• Flexibility to work nights, weekends, holidays, and overtime as needed.

Responsibilities

• Provides fast, friendly, professional, and responsive customer service.
• Maintains par levels of operating supplies.
• Assists servers in their duties as required.
• Removes dirty dishes, solid linen, glassware, and flatware from table and counters and transports items to designated area and cleans tables.
• Resets tables with silverware, linen, napkins, and glassware in accordance with established restaurant tabletop specifications.
• Assists servers in their duties (e.g., refills water glasses and coffee cups, helps serve food orders).
• Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation.
• Maintains cleanliness of designated areas as directed in accordance with health and safety standards.
• Deep cleans restaurant equipment and service stations as scheduled or required.
• Maintains equipment as required in accordance with guidelines and safety procedures.
• Removes and disposes of all refuse and debris in restaurant and service stations as per procedures.
• Resolves service issues according to established guidelines.
• Assists in Bar/Beverage setup.
• Maintains strict confidentiality in all company matters.

Skills

Customer service skills

Communication skills

Basic math skills

Education

High School Diploma or GED equivalent

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess.
• Adheres to established department and property policies and procedures regarding guest service standards.
• Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station, obtaining replacement stock in accordance with procedure.
• Removes dirty dishes, solid linen, glassware, and flatware from table and counter tops, and transports items to designated area and cleans tables (wipes) and seats. Ensures that the buffet line is clean and sanitary.
• Resets tables with silverware, linen, napkins, and glassware in accordance with established restaurant tabletop specifications.
• Assists servers in their duties (e.g., refills water glasses and coffee cups, helps serve food orders, attends to guest needs) as required.
• Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation.
• Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
• Deep cleans restaurant equipment (e.g., coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators as scheduled, or required.
• Maintains equipment as required in accordance with established guidelines and safety procedures.
• Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with department procedures.
• Resolves service issues according to established guidelines.
• Assists in Bar/Beverage setup.
• Maintains strict confidentiality in all company matters.

Requirements

• High School Diploma or GED equivalent.
• Prior customer service experience in a fast‑paced environment preferred.
• Must have excellent customer service/communication skills.
• Must be able to read, write, understand, and speak English.
• Must have basic math skills, including the ability to add and subtract.
• Available to work required schedule, which may include nights, weekends, holidays, and overtime as needed.