Busperson

InterContinental Hotels Group; San Diego (CA); On-site; USD 19,000 - 28,000; Full time

Job summary

InterContinental Hotels Group is seeking a hospitality-focused team member in San Diego to expedite food from kitchen to guests and set up the kitchen line for every meal. The role emphasizes guest-centric service, teamwork with catering, banquets, outlets, and guest services, and maintaining clean, orderly service areas.

The successful candidate will be able to carry out duties with a courteous, professional demeanor and support servers in delivering a memorable dining experience for guests.

Qualifications

• High school diploma or equivalent.
• Some prior food service experience preferred.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.

Responsibilities

• Maintain all assigned food production service areas in an orderly manner in compliance with sanitation and health regulations.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Deliver food from kitchen to guests table and announce food as it is placed in front of guest, if required.
• Assist the wait staff in the service of food in accordance with established standards.
• Set up station in the kitchen.
• Polishing of glassware and silverware.
• Maintain outside patio, removal of outside heaters and replacement of propane tanks.
• Maintain the orderly upkeep of coolers and storage areas.
• Assist with unloading of inventory as needed.
• Assist in table set up and cleaning when required.

Education

High school diploma or equivalent

Job description

Job Overview

Expedite food from kitchen to customer to ensure prompt service of meals to guests. Setting up the kitchen line for every meal.

At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

• Be charming by being approachable, having confidence and showing respect.
• Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership
  of getting things done.
• Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

Duties and Responsibilities

• Maintain all assigned food production service areas in an orderly manner in compliance with sanitation and health regulations.
• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Catering, Banquets, Outlets, and Guest Services.
• Deliver food from kitchen to guests table. Place food in proper position and announce food as it is placed in front of guest, if required.
• Assist the wait staff in the service of food in accordance with the established standards.
• Set up station in the kitchen.
• Pre-bus tables
• Polishing of glassware and silverware
• Assist servers in bussing tables, and pouring drinks as needed
• Maintain outside patio, removal of outside heaters and replacement of propane tanks
• Maintain the orderly upkeep of coolers and storage areas.
• Assist with unloading of inventory as needed.
• Maintain cleanliness of expo lines.
• Assist in table set up and cleaning when required. Assist in maintaining the cleanliness of the restaurant in all areas.
• Swapping of plates per service, along with condiments and garnishes needed.
• Preparation of limes, lemons and other food items used by servers for food service.
• May assist with other duties as needed, such as welcoming, greeting and seating guests, counting and exchanging soiled linen, polishing glassware or silverware, etc.

Qualifications

High school diploma or equivalent. Some prior food service experience preferred.

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 50 pounds
• Standing up and moving about the kitchen, outlet or other designated areas
• Handling food, objects, products, chemicals, cleaning supplies and utensils
• Bending, stooping, kneeling

Other:

• Communicating with other people, listening and following up on basic guest requests
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• May be required to work nights, weekends, and/or holidays.