Business & Workforce Support Specialist

St. Ambrose Financial Services Inc.; La Crosse (WI); Presencial; USD 42.000 - 56.000; Jornada completa

Descripción de la vacante

St. Ambrose Financial Services is seeking a Business & Workforce Support Specialist to serve as a central support resource for payroll, benefits, accounts payable, and client services across the Diocese of La Crosse entities.

The role emphasizes teamwork, accuracy, adaptability, and commitment to service within a Catholic mission environment. Collaboration with the Benefits Manager, Director of Business Services, and Operations leadership is essential.

Formación

• Associate or Bachelor degree in Business, Accounting, Finance, Administration, or related field preferred.
• Experience in payroll administration, benefits administration, accounting support, business operations, or client services preferred.
• Experience with payroll systems and business software platforms is desirable.

Responsabilidades

• Assist with payroll processing activities and payroll administration functions.
• Review payroll reports and supporting documentation for accuracy and completeness.
• Support payroll change requests, employee maintenance, and payroll system administration.
• Assist clients with payroll-related questions and system navigation.
• Support payroll implementations and transitions.

Conocimientos

Organization

Attention to detail

Multitasking

Customer service

Communication

Confidentiality

Microsoft Excel

Google Workspace

Educación

Associate or Bachelor degree in Business/Accounting/Finance/Administration

Herramientas

Payroll systems

Microsoft Office

Payroll administration software

Descripción del empleo

The Business & Workforce Support Specialist serves as a central support resource within St. Ambrose Financial Services, assisting the Benefits Manager, Director of Business Services, Junior Accountant, and Director of Operations in the daily delivery of Business Services and Workforce Services. This position helps maintain proper segregation of duties while supporting payroll administration, benefits administration, accounts payable processes, client support, and operational workflows for the entities of the Diocese of La Crosse. Success in this role requires strong teamwork, attention to detail, adaptability, and a commitment to serving both internal team members and entities of the Diocese of La Crosse.

Payroll Operations Support

Business & Workforce Support Specialist

Job Description

Reports To

Director of Operations

Position Summary

The Business & Workforce Support Specialist serves as a central support resource within St. Ambrose Financial Services, assisting the Benefits Manager, Director of Business Services, Junior Accountant, and Director of Operations in the daily delivery of Business Services and Workforce Services. This position helps maintain proper segregation of duties while supporting payroll administration, benefits administration, accounts payable processes, client support, and operational workflows for the entities of the Diocese of La Crosse. Success in this role requires strong teamwork, attention to detail, adaptability, and a commitment to serving both internal team members and entities of the Diocese of La Crosse.

Payroll Operations Support

• Assist with payroll processing activities and payroll administration functions.
• Review payroll reports and supporting documentation for accuracy and completeness.
• Support payroll change requests, employee maintenance, and payroll system administration.
• Assist clients with payroll-related questions and system navigation.
• Support payroll implementations, transitions, and special payroll projects.
• Work closely with the Director of Business Services to ensure payroll operations are completed accurately and on schedule.

Benefits Administration Support

• Assist the Benefits Manager with benefit enrollment administration and benefit-related activities.
• Support annual open enrollment processes and employee communications.
• Help facilitate the execution and administration of employee benefit programs across client organizations.

Financial & Administrative Support

• Partner with the Junior Accountant on administrative and financial processes.
• Assist with accounts payable workflows, approvals, and authorization processes.
• Support documentation, record retention, and internal business procedures.
• Assist with operational reporting and data management.
• Support administrative functions for both Business Services and Workforce Services.

Business Services Support

• Provide operational assistance to the Director of Business Services.
• Assist with client onboarding, service implementation, and ongoing support.
• Prepare reports, documentation, and communications for client organizations.
• Help maintain consistent service standards across all business service offerings.

Team Collaboration & Operational Excellence

• Maintain appropriate segregation of duties by providing support across multiple service areas.
• Collaborate with team members to ensure seamless delivery of payroll, benefits, and business services.
• Participate in process improvement initiatives and workflow enhancements.
• Contribute to a positive, professional, and team-focused work environment.
• Support special projects and organizational initiatives as assigned.

QualificationsEducation

Associate or Bachelor degree in Business, Accounting, Finance, Administration, or a related field preferred. Equivalent combinations of education and experience will be considered.

Experience

Experience in payroll administration, benefits administration, accounting support, business operations, or client services preferred. Experience with payroll systems and business software platforms is desirable.

Knowledge, Skills, and Abilities

• Strong organizational and administrative skills.
• Excellent attention to detail and commitment to accuracy.
• Ability to manage multiple priorities and deadlines.
• Strong customer service and relationship-building abilities.
• Proficiency in Microsoft Office applications, particularly Excel and Google Workspace.
• Ability to maintain confidentiality and handle sensitive information.
• Strong written and verbal communication skills.
• Ability to work both independently and collaboratively within a team environment.
• Commitment to supporting the mission and values of Catholic organizations.

Key Success Factors

• Teamwork and collaboration
• Professionalism and accountability
• Accuracy and attention to detail
• Strong client service mindset
• Adaptability and flexibility
• Process improvement and problem-solving
• Commitment to operational excellence

Mission of the Position

The Business & Workforce Support Specialist helps strengthen the operational foundation of St. Ambrose Financial Services by supporting payroll, benefits, accounting, and administrative functions across Business Services and Workforce Services. Through collaboration, attention to detail, and a commitment to service, this position helps ensure that the entities of the Diocese of La Crosse receive exceptional support so they can focus on advancing their mission.

Statement

Join a collaborative team dedicated to supporting the entities of the Diocese of La Crosse through exceptional payroll, benefits, and business services. Help strengthen ministries by serving those who serve others.