Payroll Services Manager

Saint Joseph Financial Services; United States; Hybrid; USD 90,000 - 130,000; Full time

Job summary

St. Joseph Financial Services (SJFS) is a leading firm delivering outsourced accounting services to Catholic Schools, Parishes, Dioceses, and other Catholic Institutions across the United States.

The Payroll Service Manager will lead a team of payroll professionals, manage client relationships, and ensure service delivery meets regulatory requirements and client expectations. The role reports to the Vice President of Organizational Development and emphasizes quality, value, and strategic

Qualifications

• Bachelor's degree in Accounting, Finance, HR, or Business Administration.
• CPP certification is strongly preferred.

Responsibilities

• Oversee accurate and timely payroll processing for clients.
• Ensure compliance with federal, state, and local tax laws and wage regulations.
• Serve as primary client liaison and tailor payroll solutions to needs.
• Manage payroll software platforms (ADP, Paylocity, QuickBooks Payroll) for accuracy and security.
• Lead, train, and mentor payroll specialists to maintain high performance.
• Prepare payroll reports, tax filings, and reconciliations for clients.

Skills

Attention to detail

Deadline-driven

People leadership

Team collaboration

Adaptable

Education

Bachelor's degree in Accounting/Finance/HR/Business

CPP certification preferred

Tools

ADP

Paylocity

Gusto

QuickBooks Payroll

Job description

ROLE: Payroll Service Manager

ABOUT ST. JOSEPH FINANCIAL SERVICES

St. Joseph Financial Services (SJFS) is a leading firm that supports the financial needs of Catholic institutions across the United States. We provide comprehensive outsourced accounting services for Catholic Schools, Parishes, Dioceses, and other Catholic Institutions. We enable our clients to make better business decisions through qualified, mission-driven people, leading and approachable technology, and a better back-office. Our strength allows us to provide wrap-around advisory services, including financial analytics, board preparation, budgeting, and planning.

Our team comprises individuals who are both mission‑driven and highly skilled. We view work as our Joyful Duty. We are Resilient, and we Own Our Work. Our ideal team player rates high in being Humble, Hungry, and Smart.

ROLE SUMMARY

The Payroll Service Manager is responsible for managing client relationships, overseeing a team of payroll professionals, and ensuring service delivery aligns with client expectations and regulatory requirements. This position reports to the Vice President of Organizational Development.

MISSION CRITICAL PRIORITIES FOR A PAYROLL SERVICE MANAGER

• Quality - Ensure all payroll service client deliverables are accurate, timely, and standardized through the delivery of payroll and related services.
• Value - Bring value to our clients and SJFS.
• Strategy - Contribute to the Church's Mission by delivering on SJFS' Mission.
• People - Support your team and their development so they may flourish at SJFS.

KEY RESPONSIBILITIES - PAYROLL SERVICE MANAGER

• Client Payroll Management: Oversee the accurate and timely processing of payroll for
• Compliance: Ensure client payrolls comply with federal, state, and local tax laws, wage and hour regulations, and other statutory requirements.
• Client Relations: Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and providing tailored payroll solutions to meet their needs.
• System Oversight: Manage payroll software platforms (e.g., ADP, Paylocity, QuickBooks Payroll) to ensure data accuracy, security, and integration with client systems.
• Team Leadership: Supervise, train, and mentor a team of payroll specialists, fostering a high-performing and client-focused team environment.
• Reporting and Reconciliation: Prepare and deliver payroll reports, tax filings, and reconciliations for clients, ensuring accuracy and compliance with deadlines.
• Process Optimization: Identify and implement process improvements to enhance efficiency, accuracy, and client satisfaction in payroll service delivery.
• Audits: Conduct regular audits of client payroll data to ensure accuracy and compliance, resolving discrepancies promptly.
• Benefits Administration: Manage payroll-related aspects of client employee benefits, such as retirement plans, health insurance deductions, and other programs.
• Business Development Support: Collaborate with the firm's leadership to attract new clients and expand payroll service offerings, including preparing proposals and presentations.

THE IDEAL PAYROLL SERVICE MANAGER CANDIDATE

Required Career Experience

• Bachelor's degree in Accounting, Finance, Human Resources, Business Administration, or a related field. Certified Payroll Professional (CPP) certification strongly preferred.
• Minimum of 5-7 years of payroll experience, with at least 2 years in a supervisory role within a client-facing environment, preferably in an accounting or payroll services firm.
• Comprehensive knowledge of payroll regulations, tax laws, and compliance requirements across multiple jurisdictions.
• Expertise in payroll software (e.g., ADP, Paylocity, Gusto, QuickBooks Payroll) and accounting systems.

Competencies That Make a Successful Payroll Service Manager

• Close attention to detail and accuracy
• Deadline-driven
• Proven people skills, including mentoring and coaching skills
• Proactively seeks feedback and desires to learn
• Ability to create an effective team environment
• Collaborative and receptive to feedback
• Nimble, adaptable, flexible, and able to prioritize in dynamic environments
• Resilient and driven to overcome challenges
• Maintains the integrity and confidentiality of financial information
• Able to work in remote, onsite, or hybrid work environments.

ADVANCED ACCOUNTING WITH PURPOSE

We foster a mission‑driven culture that supports our Catholic clients while genuinely caring for each of us who works here. We deliver accurate and timely work to our clients using the latest technologies to advance the Church's mission. Our team consists of conscientious individuals, passionate about the Catholic Church. Are you interested in joining the SJFS team?