Business Travel Sales Manager

Hotel Leveque; Toledo (OH); On-site; USD 45,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Manager to drive revenue generation and client engagement. This role involves actively soliciting new business, negotiating contracts, and exceeding client expectations. The ideal candidate will have a passion for hospitality and a proven track record in sales, coupled with exceptional communication skills. Join a forward-thinking team that values diversity and fosters an inclusive work environment, where your contributions will significantly impact the success of the hotel and its guests.

Benefits

Insurance enrollment available from DAY 1

Paid time off available from DAY 1

Holiday pay available from DAY 1

Hotel and travel discounts

Professional development opportunities

Qualifications

• 2+ years of sales experience, preferably in hotels or related field.
• Exceptional verbal and written communication skills.

Responsibilities

• Analyze market competition and identify client needs.
• Proactively solicit and secure business from new clients.
• Coordinate and conduct site tours to enhance client satisfaction.

Skills

Sales Experience

Communication Skills

Negotiation Skills

Market Analysis

Education

4-year degree in Hospitality Management

Equivalent Experience

Job description

Hilton Garden Inn/ Homewood Suites Downtown Toledo

Compensation: $45,000 to $55,000 per year, plus bonus

What's in it for you...

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job...

Sales Managers are the energetic, positive, tenacious, and competitive force behind hotel revenue generation. Responsible for actively soliciting new business, negotiating contracts, communicating client needs, and engaging repeat business, Sales Managers must employ varied sales strategies to reach aggressive goals. The primary role of a Sales Manager is to identify prospective clientele, effectively negotiate and sell a complete solution, support client needs throughout the process, and book repeat business by exceeding client expectations.

What you'll be doing...

• Using business tools and first-hand observation, analyze market competition, market trends, and identify client needs.
• Proactively solicit and secure business from new and prospective clients using proven sales strategies aligned with the hotel’s brand and vision.
• Achieve revenue and market share goals by working in conjunction with the Director of Sales and other Sales Managers, supporting cross-segment selling tactics as needed.
• Manage client contract process including negotiation, provisions, and supplemental solution selling, capturing all information necessary for execution and billing.
• Coordinate and conduct site tours emphasizing features to meet client needs and opportunities to enhance overall satisfaction.
• Engage in purposeful communication and build long-lasting rapport with clients, creating an open dialogue to uncover client expectations and unrealized needs.
• Promote hotel brand loyalty programs, encourage client participation, and offer special rate packages and upgrades when appropriate.
• Effectively communicate with hotel departments to ensure timely and accurate delivery of client expectations, fulfillment of needs, and challenge resolution.
• Always maintain professionalism consistent with hotel brand and company expectations.

Requirements...

Experience & Education:

• 2+ years of sales experience, preferably in hotels or related field
• 4-year degree in hospitality management or sales preferred, or equivalent experience and education

Communication:

• Exceptional verbal and written communication skills, including electronic communication
• Must be able to speak, read, and write in primary language used in the workplace

Physical:

• 8+ hours per day sitting desk/computer; stand and walk occasionally throughout workday
• Lift, lower, and maneuver up to 10 pounds occasionally
• Manual dexterity and repetitive motions required throughout workday

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Hilton Garden Inn/ Homewood Suites Downtown Toledo

310 Room Hotel

Central to Toledo’s top attractions

Located next to Glass City Convention Center, our hotel is a five-minute walk to Huntington Center and Fifth Third Field. Promenade Park, Imagination Station science museum, and dozens of restaurants and bars are also within walking distance. We offer over 8,000 sq. ft. of event space as well as a fitness center and on-site dining.

Homewood Suites by Hilton

Blocks from the best of Toledo

We are in the heart of downtown Toledo, next to the SeaGate Convention Center. We also offer 8,000 sq. ft. of on-site event space. Fifth Third Field, Huntington Center, and Promenade Park are all within a five-minute walk. You’ll also find dozens of bars and restaurants and Imagination Station science museum within walking distance.

Hilton Garden Inn/ Homewood Suites Downtown Toledo