Business Travel Consultant

Vista Global Holding; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Vista Global Holding’s Travel team ensures business travel for all Vista crew and colleagues; from securing bookings and coordinating itineraries to maintaining vendor relationships and supporting external corporate clients with their unique travel needs.

Operating in a fast-paced, global environment, the team adapts quickly to changing requirements and new processes, ensuring smooth travel experience every time.

Qualifications

• Experience in travel planning and reservations is preferred.
• Proficiency with GDS systems (SABRE or alternatives) is desirable.
• Ability to work flexible hours including nights, weekends, and holidays.
• Strong written and verbal communication skills.

Responsibilities

• Accurately securing reservations for Vista crews including air, hotel, and ground transportation per policy.
• Booking travel for sales and executive teams as required.
• Booking travel for crew training as directed by Training Department.
• Managing travel for pursers as required.
• Securing and managing block-inventory of hotel rooms.
• Maintaining calendar of events in Vista cities to proactively secure crew accommodations.
• Coordinating with Scheduling during severe weather.
• Interfacing with Finance on hotel/air/ground transport contracts.
• Assist booking company events and meetings.
• Respond to calls, emails, and chats with accurate information and assist colleagues.

Skills

Travel industry experience

GDS knowledge

Analytical ability

Communication skills

Tools

SABRE

Amadeus

Apollo

Worldspan

Smartpoint

Job description

The Travel team works to ensure business travel for all Vista crew and colleagues is seamless – no matter the destination. From securing bookings and coordinating itineraries to maintaining vendor relationships and supporting external corporate clients with their unique travel needs, the travel team delivers efficient, reliable, and tailored travel solutions.

Operating in a fast-paced, global environment, the team adapts quickly to changing requirements and new processes, ensuring smooth travel experience every time.

Responsibilities

Your responsibilities will include, but not limited to:

• Accurately securing reservations for Vista crews including, but not limited to, air, hotel, and ground transportation in accordance with company supplier contract requirements and internal policies.
• Booking travel for sales and executive teams as required.
• Booking travel for crew training as directed by Training Department.
• Managing travel for pursers as required.
• Securing and manage block-inventory of hotel rooms.
• Maintaining calendar of events in frequently visited Vista cities to proactively secure crew accommodations in advance of potential sold-out situations.
• Coordinating with the Scheduling team during severe weather.
• Assisting Scheduling and Training departments on crew transition and non-transition days.
• Interfacing with Vista’s Finance department on hotel/air/ground transport contracts.
• Assist booking company events and meetings.
• Respond efficiently and accurately to customer calls, emails, and inter-office chats and provide accurate, satisfactory answers to their queries and concerns.
• Collaborate with other consultants to improve customer service.
• Taking part in training, quizzes, projects, and other learning opportunities to expand knowledge of company policy and position.

Required Skills and Experience

• Travel Agency or Aviation experience preferred.
• Experience using SABRE or any other GDS such as: Amadeus, Apollo, Smart point, or World span preferred.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Strong analytical ability.
• Ability to work independently and under pressure.
• Strong organizational skills.
• Detail oriented while upholding a high level of accuracy.
• Self-starter who thrives in a dynamic, fast-paced environment.
• Excellent verbal and written communication.
• Ability to multi-task and work in a team.
• Proficient with PC and Microsoft Office (including Word and Excel).

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.