Business Transformation Program Manager

Zscaler; San Jose (CA); Hybrid; USD 122,000 - 175,000; Full time

Job summary

An innovative industry leader is seeking a Business Transformation Program Manager to join their dynamic People and Culture team. This pivotal role involves leading transformative projects that enhance processes and drive organizational change. You will collaborate with cross-functional teams to develop scalable solutions, ensuring alignment across stakeholders. If you thrive in a fast-paced, collaborative environment and have a passion for driving change, this is an exciting opportunity to make a significant impact in a company dedicated to security and efficiency in the cloud. Join us and be part of a mission that values inclusivity and innovation.

Benefits

Time off plans for vacation and sick time

Parental leave options

Retirement options

In-office perks

Qualifications

• 5+ years of program/project management experience.
• Experience leading change initiatives across multiple channels.
• Ability to design and implement business processes.

Responsibilities

• Drive programs that enhance user experience across P&C functions.
• Collaborate with stakeholders to develop efficient workflows.
• Apply project management skills to ensure alignment across teams.

Skills

Program Management

Change Management

Stakeholder Engagement

Communication

Process Design

Education

Bachelor's Degree

Master's Degree

Tools

HR Systems

Workflow Tools

Job description

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.

Our general and administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive and expertise to work with the world's cloud security leader.

We’re seeking an experienced Business Transformation Program Manager to join our People and Culture (P&C) team. Reporting to the Sr. Manager of Core HR Transformation, you will lead transformational projects that improve processes, accelerate adoption of change, and create scalable solutions for the organization. This role is perfect for someone who thrives on managing complex initiatives while leveraging change management expertise to drive alignment across stakeholders through multiple communication channels. You will be based hybrid in San Jose, California and will work in the office 3 days per week (Tuesday-Thursday). You will be responsible for:

• Driving programs that improve end-to-end processes and enhance user experience across P&C functions.
• Collaborating with business stakeholders to develop and implement workflows that are both efficient and scalable.
• Partnering with cross-functional teams to identify opportunities to deploy technology as part of broader process improvements and change initiatives.
• Applying project management skills while using change management tools and strategies to drive adoption and alignment across all levels of the organization.
• Working closely with functional leaders across HR and other business units to align transformation efforts to organizational goals, while navigating ambiguity and evolving priorities.

What We’re Looking for (Minimum Qualifications):

• 5+ years of program/project management experience focused on driving organizational change and transformation.
• Experience leading change initiatives using strategies and communication tools across multiple channels.
• Ability to design and implement business processes in collaboration with stakeholders while improving scalability and efficiency.
• Demonstrated experience partnering across HR, IT, Analytics, and other cross-functional teams.
• Excellent communication and collaboration abilities, with a focus on engaging stakeholders and facilitating alignment.

What Will Make You Stand Out (Preferred Qualifications):

• Hands-on experience leading HR process redesign initiatives and deploying effective change management strategies.
• Change management mastery; proficiency in structured change management frameworks (e.g., Prosci, Kotter) and multi-channel strategies for driving adoption among diverse stakeholders.
• Familiarity with leveraging technology (e.g., HR systems or workflow tools) to support new processes, though with a focus on process design and user outcomes rather than technical implementation.

#LI-Hybrid #LI-AT4

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$122,500 - $175,000 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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