Business Transformation Intern - MN, CO

Xcel Energy Services Inc; Minneapolis (MN); Hybrid; USD 25,000 - 34,000; Full time

Benefits offered by this job

Pension 401(k) plan

Paid time off (PTO)

Holidays

Job summary

Xcel Energy’s Business Transformation Intern role supports the CIS Modernization program within the Products & Services Tower, based in Minneapolis, MN. You will work with business leads and cross-functional teams to translate requirements into deliverables, including process designs and training materials.

You will gain exposure to large-scale utility transformation, regulatory considerations, and collaboration between business, technology, and data teams.

Qualifications

• Current student, Junior or higher.
• Enrolled in an accredited college or university and pursuing a degree in Business, Energy, Sustainability, Technology, Organization Management.
• Able to work full-time during the summer (up to 40 hours a week)/ part time during the school year (up to 20 hours a week) and commuting to the designated work location in-person, per our hybrid work policy.

Responsibilities

• Support development and refinement of detailed business process designs and documentation as the program moves into design and build phases.
• Analyze and organize requirements, decisions, and dependencies across towers, including tracking gaps (e.g., non-SAP solutions, cross-system integrations)
• Assist in creation of training and change management materials to support future system adoption (job aids, process guides, presentations)
• Coordinate inputs from product owners, SMEs, and tower leads to ensure alignment across customer, billing, and reporting workstreams
• Support program reporting and organization needs, including preparing summaries, tracking action items, and maintaining documentation repositories
• Contribute to continuous improvement by identifying inefficiencies or risks in current processes and proposing structured solutions

Skills

Team player

Good communicator

Microsoft Office

Education

Current student / Junior or higher

Job description

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for. At Xcel Energy, our employees are the driving force behind our success. So we make sure that, here, you can be your best. Doing work that makes a difference for neighbors and communities. Working with a team you can count on to push you. Expanding skills, staying ready for change, and capturing opportunities to grow. All with the support, rewards and recognition you need to thrive – during your internship and beyond.
The Business Transformation Intern will support the Customer Core (CIS Modernization) program within the Products & Services Tower at Xcel Energy, based in Minneapolis, MN. The team is responsible for designing and delivering future-state customer, billing, and product/service processes as part of a large-scale enterprise transformation. As the program transitions into detailed design, development, and training preparation, the intern will work alongside business leads, product owners, and cross-functional tower teams (e.g., billing, reporting, and customer experience) to help translate business requirements into actionable deliverables. This includes supporting process design documentation, identifying gaps (e.g., non-SAP integration considerations), and preparing materials that enable successful system build, testing, and end-user training. The intern will gain exposure to large-scale utility transformation, regulatory considerations, and how business, technology, and data teams collaborate to deliver customer-focused outcomes. Work will be performed in a hybrid environment based in Minneapolis or Denver, with frequent interaction across distributed teams. This position is for a May 24, 2027 start date. This position may have the possibility to extend beyond the internship’s initial term based on the candidate’s successful performance and Xcel Energy’s business needs.

Typical Intern Responsibilities

• Support development and refinement of detailed business process designs and documentation as the program moves into design and build phases
• Analyze and organize requirements, decisions, and dependencies across towers, including tracking gaps (e.g., non-SAP solutions, cross-system integrations)
• Assist in creation of training and change management materials to support future system adoption (job aids, process guides, presentations)
• Coordinate inputs from product owners, SMEs, and tower leads to ensure alignment across customer, billing, and reporting workstreams
• Support program reporting and organization needs, including preparing summaries, tracking action items, and maintaining documentation repositories
• Contribute to continuous improvement by identifying inefficiencies or risks in current processes and proposing structured solutions

Minimum Requirements

• Current student, Junior or higher
• Enrolled in an accredited college or university and pursuing a degree in Business, Energy, Sustainability, Technology, Organization Management
• Able to work full-time during the summer (up to 40 hours a week)/ part time during the school year (up to 20 hours a week) and commuting to the designated work location in-person, per our hybrid work policy.

Preferred Qualifications

• Team player
• Good communicator
• Proficient in Microsoft Office

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Individuals with a disability who need an accommodation to apply please contact us at [e-mail].

Non-Bargaining

The anticipated starting base pay for this position is: $18.20 to $24.50 per hour

Benefits

• Pension, 401(k) plan, Paid time off (PTO), Holidays

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

Deadline to Apply: 10/15/26

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ACCESSIBILITY STATEMENT Xcel Energy endeavors to make https://www.xcelenergy.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. You. Us. Together. At Xcel Energy, we’re more than an energy company. We’re reinventing how we power communities. Redefining how we care for customers. Reaffirming our commitment to the planet. We’re committed to leading with equity and inclusion. You’re not waiting for change – you’re creating it. You’re driven to protect the environment, support your community, and seek innovation. You want a career that grows with you and an employer who values you. We are reliable, trustworthy and bring integrity to everything you do. We are leading the way in clean energy. We’re using technology and innovation in every facet of our company. We’re providing safe, stable jobs with robust benefits. We keep our customers at the center of all we do. We’re committed to hiring a workforce that reflects the communities we serve. Together, we can provide carbon-free electricity by 2050. Together, we can take care of the environment and our communities. Together we can create a place where everyone belongs. Together we’re building a better tomorrow.