Business Analyst Intern - TX, WI

Xcel Energy Services Inc; Eau Claire (WI); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Pension

401(k) plan

Paid time off (PTO)

Holidays

Job summary

Xcel Energy is seeking a Business Analyst Intern to support the Credit & Collections tower within the Business Transformation team. You will gather and document business requirements, assist design workshops, and help analyze current and future-state processes for a large-scale enterprise transformation.

Based in Colorado with a hybrid schedule, this internship offers hands-on experience in a utility transformation and exposure to ERP-related systems and data analytics.

Qualifications

• Current student, Sophomore or higher.
• Pursuing a degree in Finance, Accounting or Economics.
• Information Systems, Business Analytics, or Data Analytics / Data Science / Project Management.
• Minimal travel for this role (10-15%).
• Able to work full-time during the summer (up to 40 hours a week) / part time during the school year (up to 20 hours a week) and commuting to the designated work location in-person, per our hybrid work policy.

Responsibilities

• Assist in gathering, documenting, and organizing business requirements for Credit & Collections processes and system capabilities.
• Support requirements and design workshops — preparing materials and capturing notes, decisions, and action items for follow-up.
• Help document current-state ('as-is') and proposed future-state ('to-be') processes, and maintain requirements traceability.
• Compile and summarize data to support analysis, decision-making, and status reporting.
• Coordinate with business subject-matter experts, functional consultants, and other towers to clarify open questions.
• Support testing activities by helping document test scenarios and track results as capabilities are validated.

Skills

Analytical skills

Problem solving

Communication skills

MS Office

Teams/SharePoint

Process mapping

ERP familiarity

Education

Finance degree

Economics degree

Information Systems

Data Analytics

Tools

SAP

SharePoint

Excel

PowerPoint

Job description

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for. At Xcel Energy, our employees are the driving force behind our success. So we make sure that, here, you can be your best. Doing work that makes a difference for neighbors and communities. Working with a team you can count on to push you. Expanding skills, staying ready for change, and capturing opportunities to grow. All with the support, rewards and recognition you need to thrive – during your internship and beyond.

Xcel Energy is modernizing the systems and processes behind every customer interaction through its multi-year CIS Modernization Program. Within the program, the Customer Core organization is structured into functional towers that each own a major area of the customer lifecycle.

This role sits on the Credit & Collections functional tower, which is responsible for the processes and system capabilities that manage customer credit, billing collections, payment arrangements, deposits, and past-due accounts.

The Business Analyst Intern will support the Credit & Collections tower within the Business Transformation team, working alongside experienced business functional consultants and transformation leaders.

The intern will help gather and document business requirements, support functional design workshops, and contribute to the analysis that shapes the future-state solution. This is a hands-on opportunity to learn business analysis on a large-scale enterprise transformation while building domain knowledge in the utility industry.

The position is based in Boulder, Colorado, with a hybrid schedule and occasional collaboration at the program's Denver work location.

This position is for a May 24, 2027 start date. This position may have the possibility to extend beyond the internship’s initial term based on the candidate’s successful performance and Xcel Energy’s business needs.

Typical intern responsibilities may include but are not limited to:

• Assist in gathering, documenting, and organizing business requirements for Credit & Collections processes and system capabilities.
• Support requirements and design workshops — preparing materials and capturing notes, decisions, and action items for follow-up.
• Help document current-state ('as-is') and proposed future-state ('to-be') processes, and maintain requirements traceability.
• Compile and summarize data to support analysis, decision-making, and status reporting.
• Coordinate with business subject-matter experts, functional consultants, and other towers to clarify open questions.
• Support testing activities by helping document test scenarios and track results as capabilities are validated.

Minimum Requirements:

• Current student, Sophomore or higher
• Enrolled in an accredited college or university and pursuing a degree in Finance, Accounting or Economics.
• Information Systems, Business Analytics, or Data Analytics / Data Science / Project Management
• Minimal travel for this role (10-15%)
• Able to work full-time during the summer (up to 40 hours a week)/ part time during the school year (up to 20 hours a week) and commuting to the designated work location in-person, per our hybrid work policy.

Preferred Qualifications:

• Coursework or projects involving business process analysis, requirements gathering, or data analysis.
• Interest in the energy / utility industry or in large-scale technology transformation.
• Familiarity with process mapping, flowcharting, or business analysis concepts.
• Exposure to enterprise systems (e.g., SAP or other customer information / ERP platforms) — a plus, not required.
• Experience with Microsoft Teams, SharePoint, or other collaboration tools.
• Strong analytical and problem‑solving skills with attention to detail.
• Clear written and verbal communication skills.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to organize information, manage multiple tasks, and follow through in a fast‑paced team environment.

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy‑related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

You. Us. Together.

Non‑Bargaining The anticipated starting base pay for this position is: $16.60 to $19.50 per hour

This position is eligible for the following benefits:

• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age‑identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

Deadline to Apply: 10/15/26

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At Xcel Energy, we’re more than an energy company. We’re reinventing how we power communities. Redefining how we care for customers. Reaffirming our commitment to the planet. We’re committed to leading with equity and inclusion. You’re not waiting for change – you’re creating it. You’re driven to protect the environment, support your community, and seek innovation. You want a career that grows with you and an employer who values you. You are reliable, trustworthy and bring integrity to everything you do. We are leading the way in clean energy. We’re using technology and innovation in every facet of our company. We’re providing safe, stable jobs with robust benefits. We keep our customers at the center of all we do. We’re committed to hiring a workforce that reflects the communities we serve. Together, we can provide carbon‑free electricity by 2050. Together, we can take care of the environment and our communities. Together, we can create a place where everyone belongs. Together we’re building a better tomorrow.