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An established industry player is seeking a Business Transformation Analyst to enhance operational efficiency and improve customer experience. This exciting role involves collaborating with cross-functional teams to drive process improvements and support strategic initiatives. You will analyze data to inform decisions and help document workflows and best practices. Join a dynamic team that values innovation and is committed to preserving the lifestyles of successful individuals through robust risk management solutions. If you're ready to make a significant impact in a thriving environment, this opportunity is for you.
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Private Client Select Insurance Services (PCSIS), is an independent managing general underwriter (MGU) majority owned by Stone Point Capital. Private Client Select Insurance Services protects the lifestyles and legacies of the most successful individuals across the U.S by providing robust risk management solutions and comprehensive coverage to preserve high-value assets. We understand their passions and are committed to preserving the lifestyle they built.
PCS employs approximately 420 staff members. The company has offices in New York, NY; Schaumburg, IL; and St. Petersburg, FL. PCS has a geographically diverse workforce and supports hybrid and remote business-based flexibility.
Job Summary:
The Business Transformation Analyst will play a key role in executing strategic initiatives that enhance operational efficiency, improve customer experience, and support business growth. This position will work closely with cross-functional teams to drive process improvements, support project execution, and contribute to transformational initiatives across the organization.
Key Responsibilities
Project Management & Execution:
· Support the planning and execution of business transformation projects in collaboration with key stakeholders.
· Maintain project timelines, track deliverables, and monitor risks to ensure successful implementation.
· Create and coordinate cross-functional teams, ensuring alignment and smooth execution of key initiatives.
· Assist in preparing project updates, reports, and presentations for leadership.
Process Improvement & Change Management:
· Identify inefficiencies and recommend process improvements to enhance operational effectiveness in line with corporate objectives.
· Support successful adoption of new processes, operational functions, and technologies.
· Work with teams to document workflows, standard operating procedures (SOPs), and best practices.
Data Analysis:
· Analyze data to identify insights and trends that inform strategic decisions.
· Support the Business Transformation team in developing detailed reports, presentations, and documentation to communicate findings and recommendations.
Qualifications:
· Bachelor’s degree in Business Administration, Finance, Operations, or a related field.
· 2+ years of experience in business transformation, process improvement, or project management.
· Big 4 or other consulting experience a plus.
· Strong analytical and problem-solving skills with the ability to support data-driven decision-making.
· Excellent organizational and communication skills, with experience managing multiple projects.
· Proficient in Microsoft Office Suite (Word, Excel, PPT).
· Ability to thrive in a dynamic, evolving environment.
· Leverage a "roll-up your sleeves" style to develop and execute against strategic initiatives.
Equal Employment Opportunity Policy:
PCS values and is fully committed to diversity and inclusion. It is the policy of PCS not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, nation of origin, race, religion, sexual orientation, gender identity, or veteran status.
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