Sr. Business Transformation Analyst

Valley Bank; New York (NY); On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Senior Business Transformation Analyst to join their Treasury Payments Technology team. This role is pivotal in facilitating change initiatives and ensuring that Payments Technology requirements are effectively documented. You will collaborate with various teams to enhance processes and drive efficiency gains within a complex banking environment. The ideal candidate will possess strong analytical skills, a solid understanding of banking operations, and a knack for problem-solving. Join this dynamic firm and contribute to transforming core processing systems while fostering a culture of continuous improvement.

Qualifications

• 5+ years of experience in business or process analysis.
• Experience in retail banking back-office operations preferred.

Responsibilities

• Document business requirements and implement process improvements.
• Collaborate with teams to drive requirements and maintain project progress.
• Provide thought leadership on business process excellence.

Skills

Initiative and problem-solving

Analytical and critical thinking

Communication skills

MS Office Suite

Excel functions (pivot tables, macros)

Process documentation (Visio)

Coordination among teams

Ability to thrive under pressure

Education

Bachelor's Degree in Business, Accounting, Engineering or related field

Tools

MS Office

Visio

Job description

The Senior Business Transformation Analyst will be a part of the Treasury Payments Technology, supporting the Business Transformation project team in facilitating the implementation of change initiatives. Ensures that Payments Technology requirements are documented and incorporated into project deliverables. Works with Dep Ops Leads as well as Technology and Treasury Sales to develop test scripts, execute tests and ensures a smooth transition to production and assist in implementing process improvements and efficiency gains. Prior experience with retail or commercial banking middle- or back-office operations, specifically payments processing and financial cores such as FIS and Fiserv would be beneficial.

Responsibilities include, but are not limited to:

• Document business and functional requirements, including current state and target process and data flow in relation to projects impacting Dep Ops. Implement process improvements, quantify and track efficiency gains.
• Assess the impact of changes on existing organization and business processes and ensure all interdependencies are identified.
• Work with Dep Ops production team to develop project acceptance criteria and test scripts.
• Manage day to day project requirements including ensuring resource availability, following up on open items and facilitating coordination with other departments when necessary.
• Provide thought leadership on business process excellence and continuous improvement. Assist in creating a culture of continuous improvement.
• Maintain strong, mutually respectful working relationships with internal business partners and external vendors / contractors, within a complex program that aims to transform many of the core processing systems of the bank.
• Assist management in the capture, analysis and presentation of data to support the taking of business decisions.
• Collaborate with members of the Central PMO to drive requirements and keep progress on track for multiple work streams within a complex business transformation program.

Required Skills:

• Ability to exercise initiative, problem identification, problem solving and independent decision making.
• Demonstrates excellent analytical and critical thinking skills.
• Excellent communication skills both verbal and written.
• Skilled in MS Office suite including Outlook, Word, PowerPoint, Excel and Visio.
• Preference for skill in Excel functions such as pivot tables, macros and formulas and the ability to present data to facilitate decision making.
• Previous experience in the use of Visio to document process flows preferred.
• Experience working in a financial institution, preferably with knowledge of Deposit and Payment products.
• Ability to coordinate amongst multiple teams to meet project-based deadlines.
• Must be able to thrive under pressure, multi-task and manage competing priorities.

Required Experience:

• Bachelor's Degree in Business, Accounting, Engineering or related field and a minimum of 5 years' experience in business or process analysis.
• Experience in retail banking back-office operations and/or PMP or Six Sigma Certification preferred.

Seniority level

Associate

Employment type

Full-time

Job function

Information Technology and Consulting

Industries

Banking and Financial Services