Senior Business Transformation Analyst

Epiq Systems, Inc.; United States; Remote; USD 58,000 - 118,000; Full time

Job summary

Join a forward-thinking company as a Senior Business Transformation Analyst, where you'll play a crucial role in optimizing and enhancing business processes within the Legal Services organization. This exciting position involves mapping current processes, developing innovative low-code/no-code solutions, and collaborating with diverse teams to drive efficiency and achieve organizational goals. If you thrive in a dynamic environment and enjoy working with enthusiastic professionals, this role offers the perfect opportunity to make a significant impact and advance your career.

Qualifications

• Experience in process reengineering and optimization.
• Strong analytical and communication skills to collaborate effectively.
• Familiarity with project management principles and tools.

Responsibilities

• Analyze and enhance business processes within the organization.
• Collaborate with teams to implement process changes and improvements.
• Develop low-code/no-code workflow solutions to optimize efficiency.

Skills

Analytical Skills

Communication Skills

Problem-Solving Mindset

Attention to Detail

Process Reengineering

Project Management Principles

Continuous Improvement Mindset

Education

Experience in Process Improvement Methodologies

Experience with Data Analysis Tools

Tools

Power Platform

Salesforce

Microsoft Excel

SQL

Power BI

Automation Anywhere

SAP

SharePoint/MS365

Job description

Senior Business Transformation Analyst page is loaded

Senior Business Transformation Analyst

Apply remote type Remote: Work from Home Full-Time locations Remote United States time type Full time posted on Posted 3 Days Ago job requisition id R0030085

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Job Summary:

Key responsibilities include analyzing, optimizing, and enhancing diverse business processes within the Legal Services organization. The primary focus will be on mapping the current state processes from our existing tool to the newly developed one and developing low-code/no-code workflow-based solutions. Working closely with various teams and departments, this role will actively contribute to achieving the organization's overall objectives for the programs.

Essential Job Responsibilities

• Drive complex business processes mapping across different departments, understanding their inputs, outputs, and dependencies. Identify opportunities for process improvement and optimization.
• Identify and gather relevant data and performance metrics related to the processes being analyzed, utilizing various tools, software, and methodologies to collect and analyze data effectively. Interview process actors and stakeholders to capture accurate representation of the current state process.
• Evaluate the efficiency and effectiveness of current processes using established performance indicators and benchmarks, comparing them to industry best practices and organizational goals.
• Design and document streamlined and standardized processes, incorporating best practices and industry standards to enhance efficiency and minimize errors.
• Collaborate with different departments and stakeholders to understand their needs, gather insights, and gain a comprehensive understanding of the organization's overall processes.
• Drive the implementation of process changes by creating detailed action plans, coordinating training for relevant stakeholders, and ensuring smooth adoption of new processes.
• Develop, deploy, and drive the adoption of low-code/no-code workflow-based solutions using technologies such as Power Platform, Decisions, Salesforce, or similar.
• Identify opportunities for leveraging technology and automation to enhance process efficiency and reduce manual effort.
• Advanced at navigating the enterprise, knowing how to engage, when and how.

Qualifications & Characteristics

• Job-related experience in process reengineering.
• Strong analytical skills and the ability to identify opportunities for process enhancement.
• Excellent communication skills, both verbal and written, to effectively collaborate with stakeholders at all levels.
• Familiarity with project management principles and tools.
• Strong attention to detail and the ability to identify and resolve process-related issues.
• Ability to work independently and in cross-functional teams to achieve project goals.
• Exceptional ability to actively listen to stakeholders; observe and deduce process trends, inefficiencies, pain points, and gaps.
• Problem-solving mindset and a continuous improvement mindset.
• Knowledge of process improvement methodologies (e.g., Lean, Six Sigma) preferred.
• Ability to create advanced Power BI dashboards preferred.
• Proficient in using data analysis tools (e.g., Microsoft Excel, SQL) preferred.
• Experience utilizing Generative AI tools and approaches.
• Experience implementing workflow, RPA, and/or business intelligence-based solutions.
• Hands-on experience with Salesforce, SAP, SharePoint/MS365, Power Platforms, MS Co-pilot, and Automation Anywhere considered an asset.

The Compensation range for this role is 58,680.00 - 117,361.20 USD annually and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience, and qualifications.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition, Epiq will take affirmative action for minorities, women, covered veterans, and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.