Business Transformation Analyst

First Hawaiian Bank; Honolulu (HI); On-site; USD 80,000 - 120,000; Full time

Job summary

First Hawaiian Bank is seeking a Business Transformation Analyst for the Retail Deposit & Lending Services Team. The role focuses on analyzing processes, identifying automation opportunities, and implementing scalable solutions to modernize operations and enhance customer and employee experiences.

The position offers an annual compensation range of $80,000–$120,000, with potential placement at Officer or AVP levels depending on experience.

Qualifications

• Bachelor’s degree in business administration, computer science, MIS, engineering, data science, related field or equivalent experience required.
• Master’s degree in business, computer science, MIS, engineering, finance and/or equivalent work experience preferred.
• Lean Six Sigma Green Belt certification or equivalent experience desirable.
• Business or Data analysis experience preferred.

Responsibilities

• Analyze processes to identify automation opportunities and support modernization efforts.
• Collaborate with leadership to evaluate new technologies and transform workflows into automated processes.
• Blend business analysis with data insights and light project management to improve efficiency and customer/employee experience.

Skills

Analytical skills

Interpersonal skills

Stakeholder influence

Self-motivated

Education

Bachelor’s degree

Master’s degree

Lean Six Sigma Green Belt

Tools

Power BI

Tableau

SQL

Jira

Azure DevOps

Smartsheet

MS Project

Job description

Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.

Job Description

First Hawaiian Bank is currently seeking a Business Transformation Analyst to join the Retail Deposit & Lending Services Team.

Compensation: The pay range for the role is $80,000 - $120,000/yr; commensurate with experience

The successful candidate may be hired at either the Officer or Assistant Vice President (AVP) level based on experience, skills, and demonstrated qualifications.

Work Schedule: Monday - Friday 8:00AM - 5:00PM (hours may vary)

Responsibilities

The Business Transformation Analyst supports key initiatives that modernize and streamline business operations by analyzing processes, identifying automation opportunities, and helping implement scalable solutions. This role blends business analysis, data insights, and light project management to improve efficiency and enhance customer and employee experience. The analyst partners with leadership to evaluate new technologies and transform manual workflows into automated, future ready processes.

Qualifications

The ideal candidate will have:

• Bachelor’s degree in business administration, computer science, MIS, engineering, data science, related field or equivalent experience required.
• Master’s degree in business, computer science, MIS, engineering, finance and/or equivalent work experience preferred.
• Lean Six Sigma Green Belt certification or equivalent experience desirable preferred.
• Business or Data analysis experience preferred.

Officer Minimum Qualifications:

• Four (4) years of relevant process improvement, business analysis, automation, system development, or project management experience required.

AVP Minimum Qualifications:

• Six (6) years of relevant process improvement, business analysis, automation, system development, or project management experience required.

All Candidates:

• Process & requirements: process mapping (Visio/Lucidchart), requirements documentation, user stories, acceptance criteria, UAT planning/support.
• Data & analysis: intermediate/advanced Excel; experience pulling and validating data; ability to interpret metrics and trends.
• BI/Reporting: Power BI, Tableau, or similar tools; basic SQL is a plus.
• Work management tools (Jira, Azure DevOps, Smartsheet, MS Project, or similar, preferred).
• Automation exposure: RPA tools, workflow automation platforms, low-code/no-code tools; understanding of control design within automated workflows, highly desirable.
• Comfort partnering with Technology teams to understand system constraints, release cycles, and change management/testing expectations.
• Good oral, written and interpersonal communications skills.
• Must have strong analytical skills to simplify and deconstruct complex processes into clear, actionable activities using business process methodologies and considering timing, scale, and business context.
• Demonstrates innovation, curiosity, and ability to conceptualize new ideas quickly.
• Demonstrated organizational skills with ability to prioritize and manage multiple priorities.
• Requires great attention to detail, structure and rigor.
• Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities. Ability to determine the root causes of issues and problems and quickly develop solutions to resolve them.
• Able to work under pressure and meet multiple deadlines with a high degree of accuracy.
• Strong interpersonal skills and ability to influence stakeholders at all levels of management.
• Self-motivated, organized, and able to work independently with minimal supervision.

Benefits:

We proudly offer a comprehensive benefits program for all employees. For more information, Click Here

We value you!

At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit www.fhb.com/careers . Mahalo for choosing First Hawaiian Bank!

Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn , Instagram , Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members

At First Hawaiian Bank, it all starts with YES!

Job Info

• Job Identification 418
• Job Category Enterprise-wide Services
• Posting Date 08/26/2026, 08:21 AM
• Degree Level Bachelor's Degree
• Job Schedule Full time