Business to Business (B2B) Specialist

Ace Hardware Corporation; Tempe (AZ); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Competitive pay

Personal Time Off (PTO)

Paid Holidays

Medical, Dental, Group Life Insurance

401K Retirement Plan

Monthly Incentives

Continuing education and cross-training opportunities

Promote from within

Job summary

Ace Hardware Corporation in Tempe, Arizona, is looking for a Business-to-Business Specialist. This role involves coordinating and maintaining sales activities while building strong customer relationships.

Candidate requirements include a high school degree, outside sales experience, and excellent communication skills. This position offers competitive pay, personal time off, and opportunities for professional development.

Qualifications

• Education/Training: High School degree, some college preferred.
• Experience in outside sales and marketing with retail programs.
• Ability and willingness to work flexible hours including evenings and weekends.

Responsibilities

• Coordinate and maintain Business-to-Business sales activities.
• Generate sales leads from potential new customers.
• Create and maintain customer relationships.

Skills

Excellent quantitative and computer skills

Excellent communication skills

Analytical and pricing knowledge

Retail computer systems knowledge

Education

High School degree, some college preferred

Tools

MS Word

Excel

Job description

Job Title: Business-to-Business Specialist

Pay Range: $17-$20

Dependent on Experience relating to this position

Benefits we offer:

• Competitive pay
• Learn Life Skills
• Personal Time Off (PTO)
• Paid Holidays
• Medical, Dental, Group Life Insurance**
• 401K Retirement Plan***
• Paul’s Savings Plan
• Monthly Incentives
• Continuing education and cross‑training opportunities
• Promote from within

**Full‑time status required; 30 or more total hours worked per week

***Hours and length of service requirement

We are always looking for management quality individuals for our growing company!

POSITION SUMMARY

The primary responsibilities of the Business‑to‑Business Specialist are to coordinate and maintain the activities of general Business‑to‑Business sales, while building and maintaining customer relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Market program to Business‑to‑Business customers.
• Generate sales leads from potential new customers.
• Create and maintain customer relationships.
• Learn customer base by interviewing customers, visiting outside business, and understanding critical buying influences in the area.
• Communicate with and thank customers.
• Research quotes and orders.
• Process customer orders.
• Pick, pull, and pack will call and/or deliver items for customers.
• Establish sourcing of products from vendors.
• Monitor competition’s pricing, product assortment, services, fees, and marketing efforts to ensure stores Business‑to‑Business program is competitive.
• Track and review Business‑to‑Business customers purchases to identify trends and opportunities.
• Coordinate local community involvement.
• Empower and involve entire store personnel.
• Provide training to internal team members on product knowledge, sales skills, customer service and technology.

MINIMUM REQUIREMENTS

• Education/Training: High School degree, some college preferred. Possess a vast product knowledge of consumable products along with a willingness to learn.
• Experience: Outside sales and marketing experience with retail programs, establishing relationships and new accounts, and other promotional activities.
• Experience in retail environment either in marketing, sales, or back office.
• Skills/Knowledge: Excellent quantitative and computer skills. Analytical and pricing knowledge with the ability to conduct comparison analysis and make sound decisions.
• Knowledge of retail computer systems, MS Word, and Excel a plus.
• Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi‑task.
• Ability and willingness to work flexible hours including evening, weekends, and holidays to meet the needs of the business.

PHYSICAL REQUIREMENTS

The minimum physical requirements for this position include:

• Ability to stand for an extended period of time.
• Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.
• Must be able to access various store locations of the company
• Move and handle merchandise up to a minimum of 50 pounds.

Job responsibilities may change based on the needs of the business.

SAFETY. SECURITY

Adhere to all safety and security procedures when assisting customers or handling merchandise, reporting unsafe situations and any suspicion of shoplifting or theft. Any violations should be reported to the Safety Committee. Maintain your area of concern in a clean, safe, orderly manner.