Business Technology Partner

Noctrix Health; Pleasanton (CA); Hybrid; USD 130,000 - 160,000; Full time

Job summary

Noctrix Health is redefining treatment for chronic neurological disorders with clinically validated wearable therapies. The Business Technology Partner will bridge business and Technology, shaping strategies, roadmaps, and rapid proofs of concept, with a strong emphasis on Salesforce development and enterprise systems.

The role is hybrid, based at our Pleasanton, CA headquarters, with three days onsite weekly.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business, Engineering, or a related field.
• Hands-on Salesforce development and administration experience with solution design, configuration, automation, security, data modeling, reporting, integrations, APIs.
• Ability to rapidly learn new platforms, build proofs of concept, evaluate outcomes, and translate successful solutions into scalable implementations.
• Proven ability to partner with business leaders and translate goals into technology roadmaps and measurable outcomes.
• Strong understanding of enterprise systems, data, architecture, and organizational priorities.
• Experience with healthcare/regulated environments and vendor management is a plus.

Responsibilities

• Serve as a trusted technology partner to business leaders and translate priorities into technology roadmaps.
• Design, build, configure, test, and support Salesforce capabilities including automation, reporting, and data models.
• Identify opportunities to improve outcomes through technology, data, automation, and AI.
• Rapidly evaluate platforms and create proofs of concept to inform investments.
• Facilitate alignment across stakeholders on priorities, timelines, and governance.

Skills

Salesforce development

Business partnering

Stakeholder management

Salesforce administration

Data modeling

APIs & integrations

Requirements gathering

Proof of concept

Education

Bachelor’s degree in IT/CS/Business/Engineering

Tools

Salesforce CRM

Job description

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world’s first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Join us in transforming healthcare, improving lives, and driving meaningful change through innovative medical technology.

We are seeking a strategic and collaborative Business Technology Partner to serve as a key liaison between Noctrix Health’s business functions and Technology organization. This role will partner closely with business leaders to understand strategic priorities, identify technology-enabled opportunities, and translate business needs into actionable technology strategies, solutions, roadmaps, and rapid proofs of concept.

The ideal candidate combines strong business acumen with hands-on Salesforce development experience and a broad understanding of enterprise technology. This individual has demonstrated experience building trusted relationships with technical and non-technical stakeholders, rapidly evaluating emerging platforms, and developing proofs of concept that validate how technology can solve business problems. The role will help ensure technology investments are aligned with organizational goals, deliver measurable business value, and support continued growth and operational scalability.

This is a full-time, hybrid position requiring a minimum of three days per week onsite at our Pleasanton, CA headquarters.

Responsibilities:

• Serve as a trusted technology partner to business leaders, developing a deep understanding of business priorities, operating models, processes, challenges, and future needs
• Translate business goals into technology strategies, roadmaps, requirements, use cases, success criteria, and scalable solutions aligned with organizational priorities
• Identify and advance opportunities to improve business outcomes through technology, data, automation, AI, digital capabilities, process simplification, and improved user experiences
• Design, build, configure, test, and support Salesforce capabilities, including automation, integrations, reporting, dashboards, data models, security, and custom development as needed
• Rapidly evaluate emerging platforms and create proofs of concept, prototypes, or pilots that validate feasibility, document outcomes, and inform investment or production decisions
• Facilitate alignment across business, Technology, Quality, Regulatory, Legal, Finance, and other stakeholders on priorities, requirements, timelines, governance, risks, and tradeoffs
• Support planning and prioritization of technology initiatives based on business value, strategic alignment, risk, complexity, dependencies, resources, and expected benefits
• Maintain visibility into initiative progress, portfolio performance, milestones, dependencies, delivery issues, stakeholder concerns, and measurable business outcomes
• Ensure solutions appropriately address scalability, integration, data, security, privacy, compliance, operational support, and long-term sustainability requirements
• Communicate technology strategies, roadmaps, project status, risks, decisions, and recommendations clearly to business and Technology leadership

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Business, Engineering, or a related field
• Minimum of 5 years of experience across technology business partnering, business analysis, IT consulting, product management, technology strategy, digital transformation, Salesforce development, or related disciplines
• Hands-on Salesforce development and administration experience, including solution design, configuration, automation, security, data modeling, reporting, integrations, APIs, and deployment practices
• Ability to rapidly learn new platforms, build proofs of concept or prototypes, evaluate outcomes, and translate successful solutions into scalable, secure, supportable implementations
• Proven ability to partner with business leaders, understand strategic objectives, and translate business needs into technology strategies, roadmaps, requirements, and measurable outcomes
• Strong understanding of enterprise systems, integrations, data, digital capabilities, architecture, business operations, financial considerations, and organizational priorities
• Demonstrated ability to manage multiple initiatives, competing priorities, dependencies, stakeholders, risks, and decisions in a fast-paced, high-growth environment
• Strong analytical, problem-solving, communication, relationship management, influencing, and cross-functional collaboration skills
• Ability to explain complex technology concepts, risks, and tradeoffs in clear business terms and translate strategy into actionable plans and priorities
• Ability to work onsite at our Pleasanton, CA headquarters a minimum of three days per week

Preferred Qualifications:

• Experience in technology business partnering, IT strategy, enterprise technology, or digital transformation within healthcare, medical devices, life sciences, or another regulated environment
• Salesforce Platform Developer I, Platform App Builder, Administrator, or comparable Salesforce certification
• Experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, Health Cloud, or relevant industry solutions
• Experience with cloud platforms, data and analytics, AI, automation, ERP, CRM, integration platforms, or other enterprise technologies
• Experience with healthcare operations and enterprise revenue cycle management platforms such as NikoHealth and Brightree, telephony or contact center platforms such as Dialpad and Twilio, and related integrations
• Experience supporting AI or automation initiatives from opportunity identification through implementation and adoption
• Experience developing technology business cases, investment proposals, and multi-year roadmaps
• Familiarity with Agile, product management, project management, DevOps, and business process improvement methodologies
• Experience managing technology vendors, consultants, or other third-party partners
• Experience supporting enterprise system implementations or major technology transformation initiatives
• Experience with change management and driving adoption of new technology capabilities
• MBA, master’s degree, or relevant technology, project management, product management, or business analysis certification

Key Measures of Success:

• Alignment of technology investments and roadmaps with business priorities and organizational strategy
• Strength of relationships and effectiveness of partnership between business functions and Technology
• Successful delivery and adoption of strategic technology initiatives
• Measurable business value generated through technology, including productivity improvements, cost savings, revenue enablement, improved scalability, or operational efficiency
• Effective prioritization and management of the technology portfolio supporting assigned business areas
• Adoption and effective utilization of new technology capabilities
• Reduction of technology, operational, security, and business risks
• Progress against agreed technology roadmaps, milestones, and strategic priorities
• Ability to identify and implement opportunities for automation, AI, process improvement, and digital transformation
• Successful creation and evaluation of proofs of concept that accelerate learning, reduce solution risk, and inform technology investment decisions
• Quality, scalability, security, reliability, and adoption of Salesforce solutions delivered for the business

Compensation:

• Base Pay: $130,000–$160,000 per year
• Annual Bonus Eligibility

As set forth in Noctrix Health’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.