Business Technology Analyst / Management Analyst 3

State of Minnesota; Vadnais Heights (MN); Hybrid; USD 40,000 - 58,000; Full time

Benefits offered by this job

Telework eligible

Job summary

The State of Minnesota is seeking a Business Technology Analyst to support business information architecture and oversee projects related to agency software and hardware applications. The role focuses on guiding product direction, coordinating daily operations, and delivering improvements to technology services in a day shift environment.

Based in Vadnais Heights, MN, this on-site role offers telework possibilities on a limited basis with a 50% onsite requirement and eligibility for telework

Qualifications

• Two (2) years of experience in product management.
• Knowledge of human centered design, continuous improvement, business process redesign, and/or change management.
• Knowledge of iterative development principles, including product lifecycles, road mapping, backlog refinement, and/or user research.
• Ability to make informed decisions in ambiguous, fast-moving environments and to analyze data to guide product direction.

Responsibilities

• Provide support for department needs for business led software and hardware applications such as Microsoft Office 365, Reporting/Analytic tools, 3rd party hardware and software business applications.
• Make recommendations, direct, and implement new and improved procedures and techniques to meet business needs. Manage day-to-day portfolio activities and establish a working plan for daily operations, projects, user support, enhancements and upgrades, and other activities that ensure technology meets the needs of the agency.
• Manage day-to-day portfolio activities and establish a working plan for each project phase
• Conduct research of operational nature for department, so that accurate and concise issue analysis is available to the Senior Management Team.

Skills

Product management

Change management

User research

Road mapping

Backlog refinement

Job description

• Telework Eligible: Yes

Working Title: Business Technology Analyst

Job Class: Management Analyst 3

Agency: Direct Care and Treatment

• Job ID: 98251
• Location: Vadnais Heights
• Telework Eligible: Yes
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 11/05/2026
• Closing Date: 11/18/2026
• Hiring Agency/Seniority Unit: Direct Care and Treatment / DCT MAPE State Operated Svcs
• Division/Unit: DCT Support Services / DCT Information Infrastructure
• Work Shift/Work Hours: Day Shift / 8:00am - 4:30pm
• Days of Work: Monday - Friday
• Travel Required: Yes, up to 5%
• Salary Range: $28.75 - $42.16 / hourly; $60,030 - $88,030 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Direct Care & Treatment (DCT) is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DCT does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position requires an employee to be onsite at 3200 Labore Rd, Ste 104, Vadnais Heights, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location.

• Telework is available on a limited basis.
• Only candidates residing in Minnesota or a state bordering Minnesota (Iowa, North Dakota, South Dakota, or Wisconsin) within 50 miles of the work address listed above are eligible for telework.
• Candidates residing in Minnesota and more than 50 miles from the primary/principal work address above may be eligible to telework more than 50%.

Direct Care and Treatment (DCT) is a modern behavioral health care system that includes a variety of programs, including residential and vocational services for individuals with serious mental illnesses, developmental disabilities, substance abuse disorders, and much more. We have clinical expertise, staff and facilities to care for patients and clients with complex conditions in safe, secure, and therapeutic settings across Minnesota. Our mission is to support meaningful lives through specialized behavioral health services that others do not provide.

As the Business Technology Analyst, you will provide support in business information architecture including internal communications and information sharing for the agency. In this role, you will provide direction and follow-through for a host of special projects by assisting within organizational analysis and project management support.

Responsibilities include:

• Provide support for department needs for business led software and hardware applications such as Microsoft Office 365, Reporting/Analytic tools, 3rd party hardware and software business applications.
• Make recommendations, direct, and implement new and improved procedures and techniques to meet business needs. Manage day-to-day portfolio activities and establish a working plan for daily operations, projects, user support, enhancements and upgrades, and other activities that ensure technology meets the needs of the agency.
• Manage day-to-day portfolio activities and establish a working plan for each project phase
• Conduct research of operational nature for department, so that accurate and concise issue analysis is available to the Senior Management Team.
• Examples include but not limited to: document management (network drives, OneDrive, FileNet), Communications (phones, cellphones, 911), IT policy management, asset management (computers, phones, peripherals), security (offboarding, access controls, VPN, MFA, badging), finance (procurement, contracts, license agreements), hardware (printers, servers, power supplies), software (Everbridge, low code, surveys, Cornerstone learning & development, RightFax), reports and queries.
• This announcement may be used to fill multiple openings. These positions are part of a newly created team focusing on business led application support. They are part of a product grouping where the positions specialize in supporting a specific software/hardware application but also collaborate and change roles to meet the needs of the business.

Minimum Qualifications

To be qualified for and considered for this position, applicants must meet all the minimum qualifications listed below. To facilitate proper crediting, please ensure that your resume contains descriptions of your work experience sufficient for comparison against the requirements stated below and indicate the beginning and ending month and year for each job held.

Two (2) years of experience in product management. Experience must demonstrate all the following:

• Knowledge of human centered design, continuous improvement, business process redesign, and/or change management.
• Knowledge of iterative development principles, including product lifecycles, road mapping, backlog refinement, and/or user research.
• Ability to make informed decisions in ambiguous, fast-moving environments and to analyze data to guide product direction.