Business Systems Tech II-FO

Uniti

Springfield (GA)

On-site

USD 42,000 - 54,000

Full time

14 days+

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Job summary

Kinetic's team of Business Systems Technicians connects small businesses, enterprises, and partners across the United States, delivering reliable telecom services. This role focuses on installing and repairing telephone, internet, and video services while representing a leading brand.

You'll work with tools and test equipment, climb poles as needed, and drive a company vehicle. Safety training is required, and the team reports to the Manager of Local Operations.

Qualifications

Associate Degree in a technical discipline with 3–4 years of related telephony experience or 6+ years in telephony/network operations.
Valid driver's license and safe driving record required.
Ability to lift up to 50 lbs and work aloft.
Ability to differentiate colors for color-coded cabling.
Willingness to work varying schedules including day/evening/weekends/holidays.
Must complete required safety training.
Experience with pole climbing and aerial/buried plant is a plus.

Responsibilities

Install and repair business communications services including telephone, internet, and video.
Train and work with tools and test equipment for multiple technologies and network designs.
Recommend products and services to resolve customer needs.
Work in buried and aerial plant requiring pole climbing and ladder skills.
Safely operate and maintain the company service vehicle.
Work in both inside and outside environments.
Follow safety standards and regulations and complete safety training.
Report to the Manager of Local Operations.

Skills

Tech skills

Math skills

Driver's license

Color discrimination

Lifting up to 50 lbs

Safety training

Schedule flexibility

Ability to work aloft

Education

Associate Degree in a technical discipline

Job description

About the Role:

Kinetic's team of Business Systems Technicians are vital team members who represent our leading telecommunications brand that connects small business, enterprise and carrier partners across the United States. Our team of Business Systems Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Business Systems Technicians create meaningful connections with customers that create long-term relationships.

What You'll Do:

Install and repair business communications services including telephone, internet, and video.
Train and work with tools and test equipment to provide service of multiple different technologies and network designs.
Recommend products and services that resolve their communications needs.
Work in both buried and aerial plant requiring pole climbing and ladder skills.
Safely operate and maintain clean and organized company service vehicle.
Work in both inside and outside environments.
Complete necessary safety training and follow safety standards and and regulations
You will report to the Manager of Local Operations

Do You Have?

Basic technology and math skills
Valid driver's license and safe driving record
Ability to distinguish colors in use of color-coded cable.
Ability to use equipment with maximum load capacity of 275lbs.
Ability to lift up to 50lbs, capable of working aloft.
Ability to successfully complete required safety training.
Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours.
Ability to respond to after hour call-outs.
Associate Degree in a technical discipline and 3-4 years of technical/telephony experience with 3+ years directly related to the job; or 6+ years of directly related telephony or network operations experience and/or an equivalent combination of education and directly related experience; or applicable military experience required.

Even Better:

Customer service or sale experience.
Certifications or training directly related to the position.

Physical Tasks

- Standing Continuously: 67-100% | Walking Continuously: 67-100% | Sitting Occasionally: 0-33%

Driving

Repetitive Hand Action

- >Medium Dexterity: Continuously: 67-100% | >Fine Manipulating: Continuously: 67-100% | Operate Foot Control: Occasionally: 0-33%

Audio Visual Needs

Exposures to

- Cold: Frequently: 34-66%, Heat: Frequently: 34-66%, Dampness: Occasionally: 0-33%, Heights: Occasionally: 0-33%, Vibration: Occasionally: 0-33%, Skin Irritants: Occasionally: 0-33%, Lung Irritants: Dust: Occasionally: 0-33%, Fumes/Gases: Occasionally: 0-33%

Equipment Used in Job Performance/Working Environment

Test Equipment, Ladders, Climbing Hooks, Hand and Power Tools, Van

Types of Driver's License Required

Drive r’s License

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