Business Systems Sr. Analyst

CBRE; Richardson (TX); On-site; USD 110,000 - 140,000; Full time

Job summary

CBRE is seeking a Business Systems Sr. Analyst to bridge business and technical teams, focusing on Cornerstone OnDemand to support talent management, learning, and HR initiatives.

The role emphasizes discovery sessions, requirements analysis, and designing end-to-end CSOD solutions, with UAT, defects, and data migrations managed with cross-functional teams.

CBRE offers a collaborative culture and opportunities to impact global Learning & Development.

Qualifications

• Bachelor’s degree required.
• 3–5 years hands-on CSOD LMS experience.
• Experience in large, global L&D environments.
• Recent Cornerstone certifications required.
• Experience with Cornerstone API, integrations and security desirable.

Responsibilities

• Translate business needs into CSOD solutions.
• Gather and validate CSOD requirements for Learning, Performance, Succession.
• Lead discovery sessions with stakeholders.
• Design end-to-end CSOD solutions aligned to talent strategy.
• Configure and support Cornerstone functionality.
• Develop functional specs, process flows, and use cases.
• Collaborate with IT and vendors for integrations and migrations.
• Lead UAT and validate system functionality.
• Manage defect resolution with cross-functional teams.

Skills

CSOD (Cornerstone)

Stakeholder collaboration

Requirements gathering

UAT testing

Data analysis

HRIS/LMS domain

Education

Bachelor’s degree

Tools

Cornerstone API

Job description

About the role

We are seeking a highly skilled Business Systems Sr. Analyst to serve as a strategic partner between business stakeholders and technical teams. This role is responsible for analyzing, designing, and optimizing solutions within the Cornerstone OnDemand (CSOD) platform to support talent management, learning, and HR initiatives. The ideal candidate combines strong functional knowledge of Cornerstone with exceptional analytical, communication, and problem-solving skills.

What you'll do

• Serve as the primary liaison between business stakeholders, HR, Learning & Development teams, and technical teams to translate business needs into scalable Cornerstone OnDemand (CSOD) solutions.

• Gather, analyze, document, and validate business, functional, and system requirements for Cornerstone modules including Learning Management, Performance Management and Succession.

• Lead discovery sessions, workshops, and stakeholder interviews to identify business challenges, process improvements, and system enhancement opportunities.

• Design and recommend end-to-end CSOD solutions that align with organizational talent management and learning strategies.

• Configure, optimize, and support Cornerstone functionality, ensuring solutions meet business objectives, compliance requirements, and best practices.

• Develop functional specifications, process flows, use cases, user stories, and business process documentation.

• Collaborate with technical teams, system administrators, and vendors to support integrations, data migrations, and system enhancements.

• Lead user acceptance testing (UAT), validate system functionality, and ensure solutions meet business requirements before deployment.

• Manage defect resolution by analyzing issues, documenting root causes, and coordinating fixes with appropriate teams.

What you'll need

• Bachelor’s degree

• Minimum 3–5 years of hands‑on experience with Cornerstone OnDemand (LMS)

• Experience operating within large, global organizations supporting complex Learning & Development (L&D) environments.

• Recent and up-to-date Cornerstone OnDemand Certifications

Proven hands‑on expertise in configuring and managing Cornerstone Workforce AI LMS, with deep functional knowledge across:

Learn (LXP and Learning Management)

Transform (Performance, Succession, and Talent Marketplace)

Preferred Qualifications

• Knowledge of Cornerstone API, integrations and security infrastructure desirable

Experience in the Cornerstone Workforce AI interface strongly preferred.

Key Skills

• Ability to rapidly assess existing LMS environments, identify key phases, and develop technical design solutions partnering with system integrators, and overseeing data migration processes
• Analytical thinking and problem-solving
• Attention to detail and data accuracy
• Strong communication and collaboration
• Documentation and process mapping

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward‑thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.

Equal Employment Opportunity

CBRE is an equal opportunity employer that values diversity. We have a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).

CBRE, Inc. is an Equal Opportunity and affirmative action employer (Women/Minorities/Persons with Disabilities/US Veterans)

CBRE, Inc. is an Equal Opportunity and affirmative action employer (Women/Minorities/Persons with Disabilities/US Veterans).