Business Systems Program Manager

CFO Trane U.S. Inc.-CFO; La Crosse (WI); On-site; USD 91,000 - 165,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Tuition assistance

Job summary

Trane Technologies is seeking a Project Coordinator to lead continuous improvement initiatives for Prophet 21 (P21) across the Supply organization. You will partner with Supply Retail Excellence, Regional Managers, Store Operations, IT, and other stakeholders to define requirements and deliver system and process improvements that drive efficiency and margin.

The role requires a bachelor’s degree and experience with ERP/P21, pricing, and store technology.

Qualifications

• Bachelor’s degree and experience with business systems or project coordination in retail or distribution.
• Experience with ERP/Prophet 21 (P21) and store technology is preferred.
• Strong project management, organizational, and leadership skills.
• Ability to translate business requirements into technology solutions.

Responsibilities

• Lead projects to improve Prophet 21 functionality and operations across Supply.
• Gather requirements, define priorities, and align solutions with business needs.
• Develop business cases and success metrics for initiatives.
• Provide training and support for end users on P21 best practices.

Skills

Project coordination

Cross-functional leadership

Stakeholder collaboration

Change management

Communication skills

Education

Bachelor’s degree in business, information technology, or related field

Tools

Prophet 21 (P21)

ERP systems

Store technology solutions

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world’s challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go.

Where is the work

On-Site (5 days)

What’s in it for you

The Project Coordinator is responsible for leading continuous improvement initiatives that optimize Prophet 21 (P21), related store technologies, and supporting business processes across the Trane Supply organization. This role serves as a key liaison between Supply business teams, Retail Excellence, IT partners, regional stakeholders, and other cross-functional teams to identify opportunities, define requirements, and coordinate the delivery of system and process improvements that drive operational efficiency, revenue growth, and margin performance. This position supports both back-office and front-office business systems that impact the Parts and Supply field organization, including point-of-sale processes, pricing-related capabilities, and store technology solutions. Working closely with business and technical teams, the role helps design, implement, and deploy critical business process improvements aligned with the strategic direction of the Trane Supply business, with a strong focus on standardization, optimization, and end-user adoption across the Americas.

What you will do

Lead and coordinate projects focused on improving Prophet 21 (P21) functionality, business processes, and operational efficiency across the Supply organization. Identify, prioritize, and support implementation of system enhancements and process improvements that improve user experience, productivity, customer satisfaction, revenue growth, and margin performance. Partner with Supply Retail Excellence, Regional Managers, Store Operations, IT teams, and other stakeholders to gather business requirements, define priorities, and ensure solutions align with operational needs and business objectives. Establish critical business system and process requirements using Operational Excellence (OpEx) tools and disciplines to ensure projects deliver measurable business value. Develop business cases, success metrics, and project plans for strategic initiatives, including quantifying short- and long-term return on investment where applicable. Support and optimize pricing-related business processes and system capabilities within P21, partnering with business and technical teams to ensure solutions meet operational and business requirements. Provide business systems leadership for store technology capabilities that support day-to-day Supply and Parts operations, including payment processing solutions, peripherals, printing capabilities, and other technologies integrated with or supporting the P21 environment. Serve as a liaison between Supply/Store Operations and technical teams, including Infrastructure, Network, field support, and other technology resources, to coordinate requirements, issue resolution, technology changes, and deployment activities. Coordinate cross-functional resolution of business and technology issues affecting store operations, ensuring impacts, priorities, and business risks are clearly communicated and addressed. Provide training, communication, and support to end users related to P21 best practices, new features, process changes, and system enhancements. Lead change management activities to support successful rollout and adoption of new processes, enhancements, and operational capabilities. Stay informed on P21 enhancements, technology updates, and industry best practices, and proactively recommend opportunities for continuous improvement. Maintain strong relationships with regional teams and key stakeholders to identify support, deployment, and training needs and help drive alignment across the business.

What you will bring

Bachelor’s degree in business, information technology, or a related field. Proven experience supporting business systems, operational processes, or project coordination in a business, retail, distribution, or field operations environment. Experience working with enterprise business systems and related operational technologies in a distributed or multi-location environment preferred. Experience with ERP, Prophet 21 (P21) point-of-sale system, pricing, payment processing, or store technology solutions preferred. Strong understanding of retail, supply, parts, or branch operations processes and supporting technologies preferred. Demonstrated project management, organizational, and leadership skills. Demonstrated ability to translate business and operational requirements into effective technology solutions. Experience coordinating issue resolution across multiple business and technical teams. Ability to motivate, influence, and work collaboratively across functions to achieve business goals and drive change. Strong team orientation and ability to bring people together to develop goals, action plans, and practical solutions in support of operating objectives. Excellent verbal and written communication skills. Lean or continuous improvement experience preferred. Field experience preferred. Valid driver’s license and proof of personal auto insurance required.

Key Competencies

• Project coordination and project management
• Business systems optimization
• Cross-functional leadership
• Business process improvement
• Change management
• Stakeholder collaboration
• Continuous improvement mindset
• Problem-solving and issue resolution
• Communication and training
• Strategic thinking and execution

Annual Base Salary Range or Hourly Base Pay Range: $90,900.00 - $164,675.00 Compensation Type: Salary Incentive Eligible: No Sales Commission Eligible: No Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home: Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE! Family building benefits include fertility coverage and adoption/surrogacy assistance. Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave. 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support. Disclaimer: Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations Safety Sensitive Role: No The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening. We offer competitive compensation and comprehensive benefits and programs.

We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

At Trane Technologies, we’re climate innovators with the courage to look at our world’s challenges and see endless opportunities. We aren’t afraid to make bold commitments that set new standards to enhance the health and well-being of our employees, customers, communities, and the planet we share. Learn more about what we do & how we do it.

Joining the Trane Technologies team is more than just a job – it’s the beginning of a career full of purpose, impact, and meaningful contributions that challenge what’s possible for a more sustainable future. Together, we know we can change the world. With an inclusive culture, benefits to support you and your family, limitless opportunities to grow, flexibility to help you balance life’s demands, and more – you’ll be supported to thrive at work and at home. Learn more about building a career with us.

At Trane Technologies, we believe in providing equal access and opportunity for all. We are committed to providing reasonable accommodations to our candidates and employees who may need assistance with application or recruitment processes due to disability or impairment. To request an accommodation, please contact us at: [e-mail]