Business Systems Manager

Michigan Technological University; Houghton (MI); On-site; USD 75,000 - 85,000; Full time

Job summary

Michigan Technological University seeks a seasoned Business Systems Analyst to supervise a team of analysts and advance data governance across campus. The role focuses on building queries, reports, and visualizations using reporting tools to support decision making.

You will lead data loads, assist with software configuration, and develop training materials while coordinating with vendors. A Bachelor's degree and 4+ years of relevant experience are required.

Qualifications

• Bachelor's degree or equivalent experience.
• Minimum 4 years' professional experience in an administrative application support role as a business systems analyst or similar responsibilities.
• Professional experience writing SQL.
• Relevant experience writing report.

Responsibilities

• Supervise a team of Business System and Intelligence Analysts.
• Chair the Data Stewardship Council and support data governance.
• Create and execute queries/reports/data visualizations using campus software reporting tools (WebFOCUS).
• Generate bulk email communications.
• Process data loads.
• Assist in configuring/setting up new software.
• Develop guidelines, test plans, training and documentation.
• Review questions/issues with supported software and coordinate with vendors/partners.
• Assist in testing new releases.
• Provide periodic support outside regular hours (evenings/weekends).
• Work independently and as part of a team.
• Process access requests for core administrative systems.

Skills

SQL

Reporting

Interpersonal skills

Cross-cultural communication

Safety awareness

Education

Bachelor's degree

Tools

WebFOCUS

SQL

Job description

Summary

Michigan Technological University is an R1 technological research university founded in 1885 in Houghton. Our rural campus is situated just miles from Lake Superior in Michigan's scenic Upper Peninsula and is home to nearly 7,500 students from more than 60 countries around the world. Consistently ranked among the best universities in the country for return on investment, Michigan's flagship technological university offers more than 185 undergraduate and graduate degree programs. Research focus areas include defense, health, energy, automotive, environment, and aerospace.

The area's waters, forests, and snowfall support year-round recreation, including skiing, snowboarding, hiking, biking, and paddling. The University is an integral part of the region, supported by a friendly and welcoming community that takes pride in being a true college town. We embrace our size, climate, sense of adventure, and originality.

Responsibilities and Essential Duties

• Supervisory responsibilities for a team of Business System and Intelligence Analysts.
• Chair the Data Stewardship Council and support the institution's pursuit of data governance.
• Create and execute queries/reports/data visualizations using campus software reporting tools. Including but not limited to WebFOCUS and SQL.
• Generate bulk email communications.
• Process data loads.
• As new software is selected, assist in the application configuration/setup.
• Develop guidelines, test plans, training and documentation for supported software and associated business processes as needed.
• Review questions/issues with supported software and determine if the software is working as intended. Follow-up with the vendor and campus partners as needed.
• Assist in testing new releases.
• Provide periodic support outside of regular business operating hours including evenings and weekends.
• Work independently and as part of a team.
• Process access requests for core administrative systems.
• Other duties as assigned.
• Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives.
• Apply safety-related knowledge, skills, and practices to everyday work.

Required Education, Certifications, Licensures

Bachelor's degree or equivalent experience from which comparable knowledge and abilities can be acquired.

Required Experience

• Minimum 4 years' professional experience in an administrative application support role as a business systems analyst or similar responsibilities.
• Professional experience writing SQL
• Relevant experience writing report

Desirable Education and/or Experience

• Experience supporting an ERP system
• Experience working in higher education
• Experience with Data Governance
• Experience supervising people

Required Knowledge, Skills, and/or Abilities

• Excellent interpersonal skills related to complex IT topics
• Ability to effectively communicate with technical and non-technical audiences at all levels of the organization through written and verbal communication with attention to detail
• Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff
• Demonstrated commitment to contribute to a safe work environment

Desirable Knowledge, Skills, and/or Abilities

• Strong problem-solving skills
• Demonstrated success in, or potential future contributions to, working with persons with a wide variety of backgrounds and viewpoints

Work Environment and/or Physical Demands

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate.

Required Training and Other Conditions of Employment

Every employee at Michigan Technological University will receive the following 4 required trainings; additional training may be required by the department.

• Employee Safety Overview
• Anti-Harassment, Discrimination, Retaliation Training
• Annual Data Security Training
• Annual Title IX Training

Additional training will be required by the department on a periodic basis.

Background Check: Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.

Other Conditions of Employment

Other Conditions of Employment: Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of your appointment, and maintain eligibility without sponsorship throughout your appointment.

Equal Opportunity Educational Institution/Equal Opportunity Employer

Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities.

Annual Security and Fire Safety Report

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. Michigan Tech will provide a paper copy upon request; please contact the Michigan Tech Public Safety.

Drug-Free Campus Policies

In compliance with the federal Drug-Free Schools and Communities Act (DFSCA) and its implementing regulations (34 CFR Part 86), Michigan Tech is committed to maintaining a drugfree campus environment and actively promoting the health and safety of its community. Find our notice that outlines the University's policies, legal sanctions, health risks, and available support resources related to the unlawful possession, use, and distribution of illicit drugs and alcohol.

Additional Information

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

If you require any auxiliary aids, services, or accommodations during Michigan Tech's hiring process please notify the Human Resources office at 906-487-2280 or [e-mail].

Employment Details

• Full-Time Equivalent (FTE) % (1=100%): 1
• FLSA Status: Exempt
• Appointment Term: 12 months
• Shift: -
• Pay Rate/Salary: The salary range for this position is $75,000 - $85,000. However, the final salary will depend on experience and qualifications.
• Title of Position Supervisor: Director, Enterprise Application Services
• Posting Type: Internal and External
• Dependent on Funding: No