Business Systems Lead - Process Improvement & Analytics

Department of Health and Human Services; Augusta (GA); Hybrid; USD 56,000 - 79,000; Full time

Benefits offered by this job

Paid holidays

Vacation leave

Health insurance

Retirement plan

Parental leave

Job summary

The Department of Health and Human Services in Augusta, ME is seeking a professional to manage and analyze complex department-wide systems, focusing on program functions and organizations. You'll identify needs, plan work, and coordinate improvements across multiple business systems.

Responsibilities include overseeing the system life cycle, gathering requirements, budgeting considerations, and ensuring timely, quality services while collaborating with stakeholders and vendors.

Qualifications

• Five-year combination of education, training, and/or professional experience in project management, systems analysis, or related field.

Responsibilities

• Coordinate systems operation planning and evaluation to meet goals.
• Analyze user problems to define operational requirements and estimates for future phases.
• Collect data, maintain schedules, and consider budgets for system needs.
• Monitor and expedite improvements in agency business systems and related projects.
• Facilitate communications with program managers, contractors, and stakeholders.
• Develop and implement training programs for system changes.

Skills

Project management

Systems analysis

Business analysis

Program management

Education

Five-year combination of education, training, and/or professional experience in related field

Job description

The Department of Health and Human Services in Augusta, ME is seeking a professional to manage and analyze complex department-wide systems, focusing on program functions and organizations. You'll identify needs, plan work, and coordinate improvements across multiple business systems.

Responsibilities include overseeing the system life cycle, gathering requirements, budgeting considerations, and ensuring timely, quality services while collaborating with stakeholders and vendors.