Business Systems Analyst (Web Publishing)

The University of Texas at Arlington; Arlington (TX); On-site; USD 59,400 - 62,000; Full time

Job summary

The University of Texas at Arlington seeks a Business Analyst II to support the Office of Information Technology, delivering process improvements, requirements planning, system configuration, testing, and advanced reporting across multiple applications.

Responsibilities include analyzing business processes, documenting current/to-be states, and mentoring junior analysts while collaborating with users and technical staff to implement solutions.

Qualifications

• Bachelor's degree plus 3 years experience with business users and technical staff to complete projects or 7 years equivalent education/experience.

Responsibilities

• Resolve exceptions affecting operations related to software and business procedures.
• Perform advanced root cause analysis of processes and workflows.
• Develop business process documentation and configuration guides.
• Provide data input for analysis and reporting using office software and enterprise apps.
• Train/Mentor less experienced analysts on processes, testing, quality control and reporting.
• Serve as liaison with technical staff/vendors for project communications.
• Identify and develop improved business practices and processes as requested.
• Perform other duties as assigned.

Skills

Microsoft Office Suite

Enterprise software

Communication skills

Documentation skills

Agile Scrum

Hyland Perceptive Content

OnBase

PeopleSoft

Education

Bachelor's degree in Information Systems, Computer Science, Business Administration, Math, Economics, or related degree

Tools

Hyland Perceptive Content (ImageNow)

OnBase

PeopleSoft applications

Job description

Salary

The annual salary for this position ranges from $59,400 to $62,000. The final offer will be commensurate with the candidate's relevant experience and qualifications.

Salary

The annual salary for this position ranges from $59,400 to $62,000. The final offer will be commensurate with the candidate's relevant experience and qualifications.

Purpose of Position

The Business Analyst II for the Office of Information Technology (OIT) provides procedural guidance, process improvement recommendations, business requirements planning, system configuration, implementation, service management, application testing, quality control, project management, and advanced reporting for departmental applications. The role also performs advanced analysis of exception conditions, error processing, and workflow efficiencies across multiple supported applications.

Essential Functions

• Work with associated business areas to resolve exceptions preventing normal business operations as they relate to software applications and business procedures.
• Perform advanced problem/root cause analysis of business processes, work- flow processes, and advanced troubleshooting for user departments.
• Develop business process documentation and configuration guides.
• Work with specialized software specific to OIT area of responsibility to provide data input for analysis and reporting.
• Train/Mentor less experienced business analysts with business process designs, testing, quality control and reporting requests from users.
• Act as a liaison on behalf of Office of Information (OIT) and departments for technology related communications and meetings with technical staff/vendors as needed.
• Identify and develop practices and business processes as requested by business areas.
• Perform other duties as assigned.

Required Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business Administration, Math, Economics, or related degree and three (3) years of experience working with business users, and technical staff to complete projects, change requests, identifying and analyzing business process models for departments, documenting current/to-be business processes or seven (7) years of an equivalent combination of education and experience.

Preferred Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business Administration, Math, Economics, or related degree.
• Five (5) years of experience working with a combination of PeopleSoft applications, including Admissions, Student Records, Financial Aid, Student Financials, Advising, Enrollment, HR, Finance, Grants, G/L, Commitment Control, Purchasing, CRM, and Data Warehousing or an equivalent combination of education and experience.

Knowledge, Skills & Abilities

• Skilled in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Visio, etc.).
• Proficient in working with multiple enterprise software applications.
• Excellent communication skills, attention to detail, and documentation skills.
• Knowledge of Agile Scrum and document imaging tools like Hyland Perceptive Content (ImageNow) or OnBase.

Work Schedule

• Monday through Friday; 8:00am through 5:00pm.

Working Conditions

• Repetitive use of a keyboard at a workstation.
• Uses standard office equipment.
• Position may be designated security-sensitive based on job duties or location.

Benefits Information

Position is benefit eligible: Yes

We are proud to offer a comprehensive benefits package to our employees at the University.

https://www.uta.edu/hr/employee-benefits

PreEmployment Background Check

It is the policy of The University of Texas at Arlington to conduct a pre employment background check on any applicant who is under final consideration for employment with the University.

This position may have access to critical infrastructure as defined by Section 113.001(2) of the Texas Business and Commerce Code. If so, to be hired for and continue to be employed in this position you must maintain the security or integrity of the infrastructure as set forth in Texas Executive Order GA 48. By assuming this position, and if you have access to critical infrastructure, you authorize the University to conduct routine background checks.

University Information

The University of Texas at Arlington (UTA) is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. As a comprehensive teaching, research, and public service institution, UTA is dedicated to the advancement of knowledge through scholarship and creative work. With an enrollment of more than 42,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 "Very High Research Activity" institution and nationally recognized for its commitment to student success and service. It ranks No. 5 in Military Times' "Best for Vets: Colleges" and is the top university in North Texas for its graduates' salaries (The Wall Street Journal). UTA is designated as both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution and is No. 6 for undergraduate ethnic diversity in the United States (U.S. News & World Report, 2023). With a global alumni network of approximately 280,000 - including leaders at many of the 24 Fortune 500 companies headquartered in North Texas – UTA contributes an estimated $29 billion annually to the Texas economy.

UTA is expanding its regional footprint by building a regional campus, called UTA West, in Parker County on the far west side of Fort Worth. It is scheduled to open in fall 2028. This initiative aligns with the university’s strategic growth and commitment to serving the broader community.

This is an exciting time to join UTA and contribute to its bold vision for the future.

EEO Statement

It is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University’s compliance with this policy.

ADA Accommodations

The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5554 or email [e-mail] .