Business Systems Analyst (Salesforce)

Triune Infomatics Inc; United States; Remote; USD 86,000 - 100,000; Full time

Job summary

A leading company is seeking a Technical Business Systems Analyst with expertise in Salesforce. This remote contract role will focus on supporting a Salesforce migration project, requiring strong analytical and problem-solving skills. Ideal candidates will have experience in Agile methodologies and an ability to document and analyze business processes effectively.

Qualifications

• Significant expertise in Salesforce Classic and Lightning platforms.
• Experience with Agile methodologies, writing detailed user stories.
• Ability to perform data analysis using SQL/SOQL.

Responsibilities

• Support Salesforce migration from Classic to Lightning.
• Document requirements and develop detailed migration strategies.
• Collaborate in an Agile environment with cross-functional teams.

Skills

Salesforce

Agile

Problem-solving

Data analysis

Tools

SQL

Microsoft Visio

JIRA

Confluence

Job description

Technical Business Systems Analyst (Salesforce)

Technical Business Systems Analyst (Salesforce)

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Role: Technical Business Systems Analyst (Salesforce)

Location: Remote

Duration: 6+ Months Contract

Overview: We are seeking an experienced Business Systems Analyst (BSA) with a strong background in Salesforce Classic and Lightning platforms and expertise in Sales, Service, and Experience Clouds. The ideal candidate will play a critical role in supporting a high-paced Salesforce Classic to Lightning migration project, ensuring all features, functionality, and data are successfully transitioned. This is a data-intensive project that requires a self-starter with excellent problem-solving skills, Agile expertise, and the ability to communicate effectively across teams.

Key Responsibilities:

· Salesforce Migration Support:

o Collaborate with stakeholders to gather, document, and analyze requirements for migrating from Salesforce Classic to Lightning.

o Lead the transition of all features, functionality, and integrations to the Lightning platform.

o Develop and execute detailed migration strategies, ensuring business continuity.

o Perform data analysis using tools like SQL/SOQL to support migration and data quality initiatives.

o Partner with technical teams to design and implement robust data validation and transformation processes.

· Business Analysis & Documentation:

o Write clear and detailed user stories, including acceptance criteria, to guide development and QA teams.

o Build comprehensive process flow diagrams using tools like Microsoft Visio.

o Ensure proper documentation of existing and new business processes to align with Salesforce best practices.

· Collaboration in Agile Environment:

o Work closely with cross-functional teams, including product managers, developers, and QA, to ensure successful delivery of project milestones.

o Leverage Agile and SAFe best practices, participate in sprint planning, and adapt to changing project priorities in a fast-paced environment.

o Act as a liaison between business and technical teams to ensure alignment of goals and expectations.

o Present updates, risks, and solutions to stakeholders throughout the project lifecycle.

Required Qualifications:

· Excellent experience as a Business Systems Analyst, with significant expertise in Salesforce.

· Strong hands-on knowledge of Salesforce Classic and Lightning platforms, including Sales, Service, and Experience Clouds.

· Proficiency in SQL/SOQL and data analysis techniques.

· Experience with Agile methodologies and writing detailed user stories.

· Ability to create and interpret process flow diagrams using tools like Microsoft Visio.

· Exceptional problem-solving, analytical, and communication skills.

· Experience in fast-paced, data-driven projects.

Tools & Systems:

· Sales, Service, and Experience Clouds

· Agile tools such as JIRA, Confluence, or similar

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Consulting

• Industries

  IT Services and IT Consulting

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