Business Systems Analyst (Remote Eligible)

Boise State University; Boise (ID); Hybrid; USD 64,000 - 67,000; Full time

Job summary

Boise State University is seeking a Business Systems Analyst (Remote Eligible) to manage maintenance activities, respond to campus requests, and develop strategies for automated system improvements. The role may involve remote work from approved locations and requires scheduling within Mountain Time.

Ideal candidates have a Bachelor’s Degree with 2 years of related experience and may bring experience in product ownership or business analysis, plus familiarity with low-code/no-code platforms or

Qualifications

• Bachelor’s Degree and 2 years of experience, or equivalent progressively responsible professional experience.
• Experience in Product Ownership or Business Analysis: 3+ years in higher education or enterprise software.
• Experience configuring low-code/no-code platforms or enterprise student systems (Quickbase, PeopleSoft, Slate).

Responsibilities

• Participate in software and integration testing; review results and train users.
• Analyze and review application modules and documentation; maintain environments and diagnose production problems.
• Create and design queries; collaborate to identify problems and design solutions.
• Maintain backlog and prioritize enhancements and defects.
• Serve as a functional representative during technical design discussions to ensure user-friendly solutions.

Skills

Systems analysis

Documentation

Organizational skills

Adaptability

Education

Bachelor's Degree

Tools

Quickbase

PeopleSoft

Slate

Job description

Business Systems Analyst (Remote Eligible)

Job no: 499817
Work type: Non-Classified/Professional
Location: Boise, ID, Remote
Categories: Information Technology, Data Analysis, Remote, Extended Studies, Senior-Level

Job Summary/Basic Function:

This position manages maintenance activities within required deadlines and responds to the campus community requests for maintenance while developing strategies and methods for automated system improvements.

This position may have the opportunity to work remotely , where all work is performed from an approved alternative work location. To be eligible, candidates reside in one of the following states to be considered: Alabama, Arkansas, Arizona, Florida, Georgia, Idaho, Kansas, Kentucky, Louisiana, Mississippi, Nebraska, Nevada, North Carolina, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, or Wyoming. Candidates in this role must be able to work Monday through Friday, 8:00 am - 5:00 pm (Mountain Time), providing real-time support through Zoom, chat, and email while also completing assigned duties based on priorities.

This position is not eligible for VISA Sponsorship.

Department Overview:

The Division of Extended Studies is on a mission to extend higher education beyond traditional boundaries. Our collaborative teams expand student access and improve student success with innovative programs that reach across our metropolitan area, Idaho and beyond. We facilitate online education, community-based programs, concurrent enrollment at high schools, summer sessions, continuing education programs and other lifelong learning options. Join us!

The Systems team is a crew of creative, solution-oriented professionals dedicated to architecting robust technological answers to the division's operational hurdles. We leverage a diverse toolkit of enterprise systems to ensure our internal partners have the data and automated workflows needed to prioritize student success. We believe in the force multiplier of smart software, and we’re looking for a Business Systems Analyst who shares our passion for shaping the future of higher education through technical excellence, precise documentation, and collaborative problem-solving.

Level Scope:

Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and /or support employees.

Essential Functions:

● Participates in software and integration testing; reviews, analyzes and documents test results and recommends changes to achieve desired results. Reviews new functionality and communicates and trains other system users.
● Analyze and review application systems modules and documentation to ensure applications are properly developed and implemented into production according with department standards and customer requirements, maintain the development and production environments, run processes, and assist developers in diagnosing production problems.
● Create and design queries of data, collaborate with other team members and users to identify problem areas and be proactive in recommending solutions to problems. Participate in group projects or in one-to-one meetings with client users to design, test, and train in the specific applications and improve their skills in systems analysis.
● Maintain and organize the backlog of pending system enhancements and defects to facilitate informed prioritization decisions.
● Serve as a functional representative during technical design discussions to ensure that solutions remain user-friendly and intuitive for staff.
● Proactively monitor system logs and user activity to identify potential technical errors or recurring training gaps among the staff.
● Manage data integrity efforts, including bulk data imports and exports and the generation of ad-hoc operational reports for divisional staff.
● Draft communication and prepare training resources to support the rollout of new system features and updates.
● Execute initial triage for user-reported issues, resolving routine inquiries such as access problems and basic report assistance.
● Facilitate discovery sessions with stakeholders to document current workflows and identify opportunities for process improvements within supported applications.
● May perform other duties as needed.

Knowledge, Skills, Abilities:

● Ability to adapt to changing workplace technology.
● Highly organized, able to work effectively across organizational boundaries.
● Knowledge of systems analysis and operating system environments.
● Ability to develop technical documentation such as job recovery procedures, IT standards or a data dictionary.

MinimumQualifications:

Bachelor’s Degree and 2 years of experience, or equivalent progressively responsible professional experience.

Preferred Qualifications:

● Experience in Product Ownership or Business Analysis: 3+ years of experience performing functional requirements gathering, documentation, and User Acceptance Testing (UAT) within a higher education or enterprise software environment.
● Platform Proficiency: 2+ years of experience configuring and managing low-code/no-code platforms (e.g., Quickbase) or enterprise student systems (e.g., PeopleSoft, Slate).
● Workflow Design: 2+ years facilitating discovery sessions and documenting complex current and future state business processes for multi-departmental stakeholders.

Salary and Benefits: Salary range is $64,001.60 - $66,589.20 annually and is commensurate with experience.Boise State University provides a best-in-class benefits package , including (but not limited to):

• 12paid holidays AND the University is closed between Christmas and New Year's (requires use of 3 vacation days)
• Between 12-24annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service
• 10.76% University contribution to yourORP retirement fund (Professional and Faculty employees)
• 11.96% University contribution to yourPERSI retirement fund (Classified employees)
• Excellent medical, dental and otherhealth-related insurance coverages
• Tuition fee waiver benefits for employees, spouses and their dependents
• See ourfull benefits page for more information!

For the remainder of the posting, the content remains the same but with
noise and bullets removed to the extent possible to preserve meaning while ensuring compliance with formatting guidelines.

About Us:

Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We’re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idaho’s Treasure Valley at https://www.boisestate.edu/about/

Advertised: August 10, 2026 Mountain Daylight Time
Applications close: August 23, 2026 11:55 PM Mountain Daylight Time

Equal Employment Opportunity

Boise State University is committed to providing equal employment opportunities to all employees and qualified applicants for employment as providedfor by federal, state, and local law. The university does not discriminate in employment opportunities or actions on the basis of any status orclass protected under applicable federal, state, or local law. The University endeavors to recruit, hire, train, and promote the most qualifiedemployees in all job titles. All other personnel actions are administered without regard to protected class under federal, state, or local law.If you require an accommodation at any step in our recruitment process, you are encouraged to contact [phone] [e-mail] .

Jeanne Clery Act

Each year, Boise State University prepares an Annual Security Report and Annual Fire Safety Report as part of the University's commitment to safety and security on campus and in compliance with the Jeanne Clery Disclosure of Campus Security Police and Crime Statistics Act. The report includes statistics for the previous three years concerning reported crimes that occurred on the main Boise State campus, all of Boise State's separate campuses, in certain off-campus buildings or property owned or controlled by Boise State, and on public property within, or immediately adjacent to and accessible from Boise State's campuses. Also included in the report are the University's institutional policies and procedures concerning campus security, including those related to sexual assault, campus alerts, drug and alcohol use, and others.You can obtain a copy of the report by accessing the following website or you can request a copy of the report by contacting the University's Department of Public Safety at 2245 University Drive, Boise, Idaho 83706; by calling 208-426-6911 ; or by sending an email to [e-mail]
Annual Security and Fire Safety Report