Business Systems Analyst (PBM/Healthcare)

Techstra Solutions LLC; Pittsburgh (Allegheny County); On-site; USD 70,000 - 90,000; Full time

Job summary

Techstra Solutions LLC in Pittsburgh is seeking a Business Systems Analyst to enhance Treasury Management solutions for healthcare clients. This role requires aligning complex revenue cycle and payment processing needs with scalable banking platforms.

The ideal candidate will have over 5 years of experience, particularly in healthcare technology, and will work as a liaison between clients and technical teams, documenting requirements and ensuring compliance with regulations.

Qualifications

• 5+ years of experience as a Business Systems Analyst, preferably in banking, payments, or healthcare technology.
• Strong knowledge of Treasury Management and cash management products.
• Experience supporting healthcare revenue cycle, billing, or financial operations.

Responsibilities

• Serve as a primary liaison between healthcare clients, product teams, and technology partners.
• Gather, analyze, and document business and system requirements for treasury management solutions.
• Support implementation and optimization of treasury solutions for hospitals and health systems.

Skills

Business Analysis

Treasury Management

Healthcare Technology

Communication Skills

Problem-Solving

Education

Bachelor’s degree in Business, Information Systems, Finance, or related field

Tools

Jira

Confluence

Job description

Role Overview

The Business Systems Analyst (BSA) will support and enhance Treasury Management solutions for healthcare clients. This role focuses on aligning complex revenue cycle, cash management, and payment processing needs with scalable banking and technology platforms. The ideal candidate will bridge business, technology, and compliance requirements in a highly regulated healthcare environment.

Key Responsibilities

• Serve as a primary liaison between healthcare clients, product teams, operations, and technology partners.
• Gather, analyze, and document business and system requirements for treasury management solutions, including:
  • Lockbox services
  • ACH and wire payments
  • Merchant services
  • Virtual accounts
  • Integrated receivables
  • Remote deposit capture
• Translate healthcare revenue cycle workflows into functional and technical specifications.
• Support implementation and optimization of treasury solutions for hospitals, health systems, and medical groups.
• Partner with IT and vendors to design, configure, and test system integrations with:
  • Electronic Health Records (EHR)
  • Practice management systems
  • Billing and ERP platforms
• Lead requirements walkthroughs, design reviews, and stakeholder validation sessions.
• Develop and maintain documentation including BRDs, FRDs, user stories, process flows, and data mapping.
• Participate in Agile and/or Waterfall project delivery models.
• Support UAT planning and execution, including test case development and defect management.
• Ensure solutions comply with banking regulations, healthcare privacy standards, and internal risk controls.
• Identify process improvement and automation opportunities to enhance client experience and operational efficiency.
• Provide post-implementation support and continuous improvement recommendations.

Required Qualifications / Skills

• Bachelor’s degree in Business, Information Systems, Finance, Healthcare Administration, or related field.
• 5+ years of experience as a Business Systems Analyst, preferably in banking, payments, or healthcare technology.
• Strong knowledge of Treasury Management and cash management products.
• Experience supporting healthcare revenue cycle, billing, or financial operations.
• Proficiency in requirements gathering and documentation methodologies.
• Working knowledge of payment systems, file formats, and transaction processing (e.g., ACH, ISO 20022, NACHA).
• Experience working with system integrations, APIs, and data interfaces.
• Strong analytical, problem-solving, and communication skills.
• Ability to work with technical and non-technical stakeholders.
• Experience with regulatory and compliance requirements (HIPAA, SOC, banking regulations).

Preferred Qualifications

• Experience supporting healthcare clients in large financial institutions.
• Familiarity with ERP systems (e.g., Oracle, SAP, Workday) and healthcare billing platforms.
• Experience with Agile tools such as Jira, Confluence, or similar.
• Knowledge of fraud prevention, reconciliation, and cash forecasting tools.
• Background in QA, testing, or automation.
• CBAP, PMI-PBA, or similar certification.

Location

Pittsburgh, PA

Equal Employment Opportunity Statement

Techstra Solutions is an equal opportunity employer. The Company makes its decisions on merit, and the policy of equal opportunity prohibits discrimination in all phases of the employment process, including, but not limited to, recruitment, hiring, promotion, selection, transfer, demotion, layoff, termination, compensation, benefits, and other terms and conditions of employment. The policy of equal opportunity applies without regard to race, color, creed, religion, gender, sexual orientation, gender identification, pregnancy, marital status, national origin, ancestry, age, disability that can reasonably be accommodated without undue hardship, military status, veteran status, genetic predisposition or carrier status, alienage or citizenship, domestic partnership status, arrest or conviction record, status as a victim of domestic violence, or any other protected categories under federal, state, or local law. The Company also prohibits discrimination or harassment based upon the perception that a person has, or is associated with a person who has, any of these characteristics.