Business Systems Analyst III

ncsecu; Raleigh (NC); Hybrid; USD 70,000 - 110,000; Full time

Job summary

State Employees' Credit Union is seeking a skilled Business Systems Analyst (BSA) III to bridge IT and Finance on large-scale initiatives. You will translate complex business needs into precise technical specifications and drive data analyses and system mappings.

Hybrid work setup with on-site and remote elements. You will collaborate with Technology, Business, and QA stakeholders to deliver robust solutions, manage risks, and shape testing scenarios and acceptance criteria.

Qualifications

• 2–5 years of business systems analysis experience.
• Experience in financial institutions or credit unions preferred.
• Ability to define and solve complex problems with technical solutions.
• Strong analytical, communication, and critical thinking skills.
• Familiarity with Product Development Lifecycle and Agile.

Responsibilities

• Elicit business requirements for moderately complex projects and translate to technical specs.
• Develop and maintain technical documentation and process flows.
• Coordinate with Technology, Business and QA to ensure solution delivery.
• Identify risks, impacts, and blockers; support testing scenarios and acceptance criteria.
• Analyze system impacts and map backend credit union systems.

Skills

Business analysis

Stakeholder communication

Data analysis

Technical documentation

Problem solving

Education

Bachelor's degree in Computer Science, IT, Finance or Engineering

Job description

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Position Overview:

The Business Systems Analyst (BSA) III is an experienced individual contributor responsible for supporting medium to large-scale technology initiatives by identifying, analyzing, and documenting complex business requirements and translating them into technical specifications. This role acts as a primary bridge between IT and Finance stakeholders, ensuring that technology solutions align with operational needs. A BSA III focuses on the technical integrity and successful execution of large-scale initiatives, performing deep-dive data analysis and system mapping to solve intricate business problems.

Essential Responsibilities:

• (30%) Requirements Management & Systems Analysis: Individual will elicit Business requirements for moderately complex projects, perform technical analysis, and make recommendations to translate business needs and product requirements into sound technical solutions.
• (25%) Technical Documentation and Solution Design - Develop and maintain technical documentation including process flows, functional specifications, data analysis, and system documentation to support solution delivery.
• (20%) Stakeholder Coordination and Risk Mitigation - Partner with Technology, Business, and QA stakeholders throughout the project lifecycle to support successful delivery and ensure solutions meet business requirements. Help identify risks, communicate impacts, support resolution of blockers, and contribute to development of testing scenarios and acceptance criteria.
• (10%) System Impact Analysis and Organizational Assessment - Support system and organizational impact analysis by evaluating upstream and downstream effects, documenting impacts, and ensuring stakeholder awareness of changes. Will build and apply working knowledge of Credit Union backend systems to support assessment activities.

Required Education & Experience (Knowledge, Skills, & Abilities):

• 2- 5 years business systems analysis, preferably within Information Technology and/or Financial Institution experience
• Demonstrated experience as a Business Systems Analyst, working independently on medium to large size projects simultaneously, with limited oversight from manager, preferably within the financial industry or credit union sector.
• Proven ability to define and solve basic to difficult problems, leveraging best in class technical solutions.
• Excellent analytical and problem-solving skills, with a strategic mindset and the ability to think critically about business challenges.
• Fundamental experience in Product Development Lifecycle, ideally within an Agile framework.
• Excellent interpersonal, communication, written and oral skills.

Preferred Education & Experience (Knowledge, Skills, & Abilities):

• Bachelor's degree in Computer Science, Information Technology, Business, Finance or Engineering
• 2-5+ years business systems analysis, preferably within Information Technology and/or Financial Institution experience

Job Environment & Physical Requirements:

• Hybrid work environment of both on site and remote work
• Sitting for prolonged periods of time
• Telephone for prolonged periods of time
• Computer for prolonged periods of time

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.