Business Systems Analyst III

State Employees' Credit Union; Raleigh (NC); Hybrid; USD 85,000 - 120,000; Full time

Job summary

State Employees' Credit Union in North Carolina seeks an experienced Business Systems Analyst III to bridge IT and Finance, analyze complex requirements, and translate them into technical specifications for large-scale initiatives. You will gather business needs, document flows and specs, coordinate with tech, business and QA teams, assess risks, and support testing.

A Bachelor’s degree and 2–5 years of analysis experience in financial IT preferred; a hybrid on-site/remote work setup is

Qualifications

• 2–5 years of business systems analysis, preferably in IT or financial institutions.
• Experience as an independent contributor on medium to large projects.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Elicit business requirements for moderately complex projects and translate them into technical solutions.
• Develop and maintain process flows, functional specs, data analysis, and system documentation.
• Coordinate with Technology, Business, and QA stakeholders to ensure solutions meet requirements and mitigate risks.
• Perform system impact analysis and support testing scenarios and acceptance criteria.

Skills

Business systems analysis

Analytical thinking

Problem solving

Communication skills

Agile experience

Education

Bachelor’s degree in Computer Science, Information Technology, Business, Finance or Engineering

Job description

Position Overview

The Business Systems Analyst (BSA) III is an experienced individual contributor responsible for supporting medium to large-scale technology initiatives by identifying, analyzing, and documenting complex business requirements and translating them into technical specifications. This role acts as a primary bridge between IT and Finance stakeholders, ensuring that technology solutions align with operational needs. A BSA III focuses on the technical integrity and successful execution of large-scale initiatives, performing deep-dive data analysis and system mapping to solve intricate business problems.

Essential Responsibilities

• (30%) Requirements Management & Systems Analysis: Individual will elicit Business requirements for moderately complex projects, perform technical analysis, and make recommendations to translate business needs and product requirements into sound technical solutions.
• (25%) Technical Documentation and Solution Design – Develop and maintain technical documentation including process flows, functional specifications, data analysis, and system documentation to support solution delivery.
• (20%) Stakeholder Coordination and Risk Mitigation – Partner with Technology, Business, and QA stakeholders throughout the project lifecycle to support successful delivery and ensure solutions meet business requirements. Help identify risks, communicate impacts, support resolution of blockers, and contribute to development of testing scenarios and acceptance criteria.
• (10%) System Impact Analysis and Organizational Assessment – Support system and organizational impact analysis by evaluating upstream and downstream effects, documenting impacts, and ensuring stakeholder awareness of changes. Will build and apply working knowledge of Credit Union backend systems to support assessment activities.

Required Education & Experience (Knowledge, Skills, & Abilities)

2- 5 years business systems analysis, preferably within Information Technology and/or Financial Institution experience Demonstrated experience as a Business Systems Analyst, working independently on medium to large size projects simultaneously, with limited oversight from manager, preferably within the financial industry or credit union sector. Proven ability to define and solve basic to difficult problems, leveraging best in class technical solutions. Excellent analytical and problem-solving skills, with a strategic mindset and the ability to think critically about business challenges. Fundamental experience in Product Development Lifecycle, ideally within an Agile framework. Excellent interpersonal, communication, written and oral skills.

Preferred Education & Experience (Knowledge, Skills, & Abilities)

Bachelor’s degree in Computer Science, Information Technology, Business, Finance or Engineering 2-5+ years business systems analysis, preferably within Information Technology and/or Financial Institution experience

Job Environment & Physical Requirements

Hybrid work environment of both on site and remote work Sitting for prolonged periods of time Telephone for prolonged periods of time Computer for prolonged periods of time

Equal Opportunity Statement

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need. State Employees' Credit Union is a not-for-profit, member-owned financial cooperative with a "Do the Right Thing" mission and a goal of helping people in our community. SECU values the differences in our staff and in our North Carolina communities. We believe that embracing the uniqueness of individuals makes our cooperative stronger, more innovative and better able to serve SECU members.