Business Systems Analyst II (UKG) - Remote North Carolina

First Citizens Bank; North Carolina; Remote; USD 70,000 - 90,000; Full time

Job summary

A leading bank is seeking a Business Systems Analyst II to provide advanced technical and operational support for UKG systems within Human Resources. This remote role requires strong data analysis and system support skills, along with a Bachelor's degree or significant experience in the field. The position involves generating reports, ensuring compliance, and collaborating with various departments to enhance system efficiency.

Qualifications

• Bachelor's Degree + 2 years of experience in Systems Support, Analytics, or Operational Support.
• High School Diploma/GED + 6 years of relevant experience.
• Experience with UKG systems preferred.

Responsibilities

• Source, compile, and interpret data; analyze for accuracy and efficiency.
• Provide daily technical support and improve end-user experience.
• Generate reports and identify areas for improvement.

Skills

Data Analysis

System Support

Reporting

Education

Bachelor's Degree

High School Diploma/GED

Tools

UKG WFM

UKG Dimensions

UKG Pro

Job description

Business Systems Analyst II (UKG) - Remote North Carolina

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Overview

This is a remote role that may only be hired in North Carolina. There will be occasional travel to the Raleigh, North Carolina office.

The Business Systems Analyst II is responsible for providing advanced technical and operational support for UKG systems within Human Resources. This includes needs assessments, implementing functional specifications, reporting, analysis, and possibly system testing or development. May guide less experienced analysts.

Responsibilities

1. Data Analysis: Source, compile, interpret data; analyze for accuracy and efficiency; communicate findings.
2. System Support: Provide daily technical support, respond to inquiries, ensure smooth processes, and improve end-user experience. Assist with system modifications and serve as an analytics resource.
3. Identifying Requirements: Determine system needs, communicate via specifications, reports, and project plans. Monitor and ensure compliance.
4. Reporting: Generate reports, identify patterns, discrepancies, and areas for improvement.

Qualifications

• Bachelor's Degree + 2 years of experience in Systems Support, Analytics, or Operational Support
• OR High School Diploma/GED + 6 years of relevant experience

Preferred Qualifications

• Experience with UKG WFM and Payroll systems, UKG Dimensions or UKG Pro
• Knowledge of system configurations, report writing, and integrations
• Serve as main contact for system issues, upgrades, and integrations
• Collaborate with HR, Finance, and IT for data flow
• Generate and analyze reports for audits and insights
• Train users on UKG features and stay updated on legal and compliance issues
• Previous HR domain experience

Benefits details at https://jobs.firstcitizens.com/benefits

Additional Information

• Employment type: Full-time
• Job function: Information Technology
• Industry: Banking and Financial Services