Business Systems Analyst II (Remote)

First Citizens; Raleigh (NC); Remote; USD 120,000; Full time

Job summary

A leading bank offers a role focused on data analysis and technical support, with remote work flexibility. The ideal candidate will analyze data, support systems, and enhance user experiences while having opportunities for career growth within the banking industry. Competitive salary up to $120,000 and comprehensive benefits included.

Benefits

Competitive benefits program

Opportunities for career advancement

Qualifications

• Bachelor’s degree and 2 years of experience, or High School Diploma and 6 years in systems support or analytics.
• Ability to analyze data and communicate findings effectively.
• Experience in improving user experiences through technical support.

Responsibilities

• Source, compile, and interpret data for analysis.
• Provide technical support for systems and enhance user experience.
• Produce reports and identify patterns for system improvements.

Skills

Data Analysis

Technical Support

Analytical Skills

Education

Bachelor’s Degree in a relevant field

High School Diploma or GED

Job description

Employer Industry: Banking and Financial Services

Why consider this job opportunity:
- Salary up to $120,000
- Opportunity for career advancement and growth within the organization
- Work remotely anywhere within the United States
- Competitive benefits program designed to meet associates' needs
- Involvement in impactful data analysis and system support initiatives

What to Expect (Job Responsibilities):
- Source, compile, and interpret data, ensuring accuracy and efficiency in analysis
- Provide daily technical support for systems, addressing inquiries and enhancing the end-user experience
- Determine system requirements and communicate them through specifications, reports, and project plans
- Produce reports based on data analysis and system testing, identifying patterns and areas for improvement
- Assist in implementing system modifications and enhancements as needed

What is Required (Qualifications):
- Bachelor’s Degree and 2 years of experience in Systems Support, Analytics, or Operational Support OR High School Diploma or GED and 6 years of experience in Systems Support, Analytics, or Operational Support
- Ability to analyze data for accuracy and communicate findings effectively
- Experience in providing technical support for systems and improving user experiences
- Proficiency in documenting requirements and ensuring compliance through monitoring
- Strong analytical skills with the capability to identify discrepancies and areas for improvement

How to Stand Out (Preferred Qualifications):
- Current contractor or contingent worker for the employer

#Banking #DataAnalysis #RemoteWork #CareerGrowth #TechnicalSupport

About the company

First Citizens commercial banking helps you find solutions, services and products that fit your commercial business needs.

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