Business Systems Analyst I

Michigan Technological University; Houghton (MI); On-site; USD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking university as a Business Systems Analyst, where you'll play a crucial role in enhancing information systems and processes. This position offers the chance to support vital business operations, document procedures, and engage in continuous improvement initiatives. Collaborate with a dedicated team while enjoying a culture that values respect and innovation. Ideal candidates will have a strong analytical mindset, excellent communication skills, and a passion for problem-solving. This is an exciting opportunity to make a real impact in the higher education sector, where your contributions will drive efficiency and effectiveness in university operations.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• Understanding of enterprise-level computer systems.

Responsibilities

• Support business processes and document procedures.
• Analyze business processes and assist with implementation.

Skills

Data Analysis

Problem Solving

Communication Skills

SQL

Organizational Skills

Education

Bachelor’s degree in business administration

Bachelor’s degree in computer science

Bachelor’s degree in management information systems

Tools

Banner

PeopleSoft

SalesForce

WebFOCUS

Job description

Apply now Job No: 25100
Department: Information Technology
Work Type: Staff - Full Time
Location: Main Campus (Houghton, MI)
Full Time / Part Time: Full Time
Categories: Information Technology

Department: Information Technology

Summary

As a member of the Information Systems and Services Team within Information Technology at Michigan Technological University, the Business Systems Analyst is responsible for information, data, system processes and requirements and data governance.

Primary responsibilities include supporting business processes, documenting procedures, loading data, sending bulk email communications, and processing access requests. You will become part of a culture that empowers employees, treats them with respect, and encourages innovation and open communication.

Responsibilities and Essential Duties

• Review questions/issues with supported software and determine if the software is working as intended. Follow-up with the vendor and campus partners as needed
  
• Reviewing impact of new functionality and prepare and execute test plans to ensure desired results are achieved
  
• Develop and maintain training and documentation for supported software and associated business processes as needed
  
• Analyze business processes, define and document business process requirements and assist with implementation of business process initiatives
  
• Review/understand university processes/procedures and make recommendations for improvements
  
• Process access requests for Banner and related systems
  
• Process data loads
  
• Generate bulk email communications
  
• Prioritize work in-line with institutional expectations
  
• Work independently and as part of a team
  
• Other duties as assigned
  
• Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives.
  
• Apply safety-related knowledge, skills, and practices to everyday work.
  

Required Education, Certifications, Licensures

Bachelor’s degree in business administration, computer science, management information systems or technically related field or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired

Required Experience

• Understanding of enterprise level computer systems (e.g. Banner, PeopleSoft, SalesForce)
  
• Professional experience in troubleshooting and testing enterprise level computer systems
  
• Professional experience developing functional and technical requirements
  
  

Desirable Education and/or Experience

• One year of professional experience with emphasis on business systems or process analysis
  
• Experience using Banner software
  
• Experience in a higher education environment
  
• Experience using WebFOCUS
  
• Experience with data governance
  

Required Knowledge, Skills, and/or Abilities

● Demonstrated ability to analyze data, processes, and complex situations to determine the best course of action
● Demonstrated problem solving and analytical skills
● Excellent organizational skills and ability to balance multiple priorities and objectives
● Excellent interpersonal, customer service and oral/written communication skills and the ability to document business needs in both technical and non-technical terminology at a variety of skill levels
● Demonstrated ability to work with accuracy, precision, and attention to detail
● Demonstrated ability to use judgment when dealing with confidential information
● Demonstrated ability to deliver results effectively either working independently or on a team
● Demonstrated ability to learn new software and assist in the configuration and setup
● Follow-up with the vendor and campus partners as needed.
● Integrate safety practices into daily activities
● Ability to learn all federal, state, and institutional requirements and laws impacting the delivery of services and systems
● Demonstrated success in working with persons with a wide variety of personal characteristics and viewpoints.

Desirable Knowledge, Skills, and/or Abilities

• Experience with writing SQL
  
• Experience with BI reporting tools
  
• Experience working on projects in a project management environment
  
  

Work Environment and/or Physical Demands

Work Environment and/or Physical Demands

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The work environment is that of a typical office setting.
• The noise level in the work environment is usually low to moderate.
• Ability to lift up to 40 pounds.

Required Training and Other Conditions of Employment

Every employee at Michigan Technological University will receive the following 4 required trainings; additional training may be required by the department.

Required University Training:
Employee Safety Overview
Anti-Harassment, Discrimination, Retaliation Training
Annual Data Security Training
Annual Title IX Training

Background Check:
Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.

Full-Time Equivalent (FTE) % (1=100%)

1.00

FLSA Status

Exempt

Negotiable based on experience & qualifications

Title of Position Supervisor

Manager & Sr. Business Systems Analyst

Posting Type

Posting Type

Internal and External Posting

Dependent on Funding

Dependent on Funding

No

Special Instructions to Applicants (if applicable)

For ensured consideration, applicants should apply no later than 11:55pm on May 12, 2025.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Conditions of Employment:
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of your appointment, and maintain eligibility without sponsorship throughout your appointment.

Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities.

If you require any auxiliary aids, services, or accommodations during Michigan Tech’s hiring process please notify the Human Resources office at 906-487-2280 or [e-mail].

Advertised: 06 May 2025 Eastern Daylight Time
Applications close:

Michigan Technological University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex and gender. Michigan Tech also prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. Reports of misconduct, questions regarding Title IX , and concerns about noncompliance should be directed to the Title IX Coordinator . For a complete copy of the policy or more information, please contact the Title IX Coordinator or the Assistant Secretary of Education within the Office of Civil Rights (OCR).