Business Systems Analyst - HBITS-08-15039

Greycell Labs Inc; Latham (NY); On-site; USD 90,000 - 110,000; Full time

Job summary

Greycell Labs Inc in Latham, NY is seeking an on-site Business Systems Analyst for the HBITS-08-15039 assignment under NYS OAG. The role emphasizes documentation, training materials, and working with stakeholders across enterprise applications.

Responsibilities include building training environments, developing user guides, test materials, and reporting; requires extensive experience in technical/business process documentation, WCAG 2.2 AA compliance, and collaboration with subject matter

Qualifications

• Extensive experience authoring technical and business process documentation including user guides, training manuals, processes, policies and procedures.
• Experience creating user-facing documentation for enterprise apps serving >1,000 users.
• Ability to work with technical staff and stakeholders to model and analyze processes.

Responsibilities

• Build training environments and develop documentation for multiple technology needs.
• Collaborate with subject matter experts, application developers, training staff, and users to understand applications and business processes to develop required materials.

Skills

Documentation skills

Stakeholder communication

Requirements gathering

AI prompts drafting

WCAG awareness

Tools

Oracle Analytics OBIEE

Oracle BI Publisher

UPK

Job description

Job Title: ON-SITE - Business Systems Analyst - HBITS-08-15039

Location: Latham, NY 12110

Duration: Long-term (30)

Job Description

• 84 months of experience authoring technical and business process documentation including user guides, training manuals, processes, policies and procedures
• 36 months of experience creating user-facing documentation, instructions and training materials for Enterprise applications that serve multiple groups with user bases of over 1,000 users in the public or private sector
• 36 months of experience working with technical staff and stakeholders at all levels to define, model, document and analyze business and technical processes
• 36 months of experience preparing testing materials including test plans, scenarios and scripts, and test execution tracking and reporting
• 12 months of experience writing effective AI prompts in support of document analysis, drafting, or other BA tasks.
• 12 months experience building reports using Oracle Analytics tools like OBIEE or Oracle BI Publisher.
• 12 months experience producing user-facing documents that strictly adhere to WCAG 2.2 Level AA compliance and institutional accessibility benchmarks
• 12 months of experience creating instructional videos using UPK or other tools
• 12 months of experience preparing procurement documents such as RFP
• 12 months of experience working with Public sector

Agency: NYS Offiice of the Attorney General

Project: NYMatters, CRB Modernization; Application Modernization Program

Detailed Job Description: This position requires to build training environments and develop documentation for multiple technology needs. Candidate will work with subject matter experts, application developers, training staff, and users to understand the applications and business processes in order to develop the required materials.

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