Business Systems Analyst / Data Analyst

TEKsystems; Indianapolis (IN); Hybrid; USD 94,558,000 - 128,943,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Job summary

TEKsystems in Indianapolis, IN is seeking a highly analytical Data Analyst / Business Systems Analyst to transform workplace and operational data into insights that drive decisions. You will collect, aggregate, analyze, and visualize data from Cherwell, ServiceNow, SharePoint, Power Apps, Excel, and AV platforms.

The ideal candidate combines strong business analysis with hands-on dashboard development, turning complex data into actionable insights to guide technology investments and workplace

Qualifications

• 2+ years of experience in Business Analysis, Data Analytics, or Reporting.
• Experience developing dashboards and visualizations in Power BI.
• Strong analytical and problem-solving capabilities.
• Experience with large datasets from multiple sources.
• Advanced Excel skills.
• Experience gathering business requirements and translating them into reporting solutions.
• Strong communication and presentation skills.

Responsibilities

• Gather and analyze data from Cherwell, ServiceNow, Excel, SharePoint Lists, Power Apps, AV technology platforms.
• Build dashboards and reporting solutions using Power BI.
• Consolidate multiple data sources into meaningful reporting frameworks.
• Analyze room utilization trends across conference and collaboration spaces.
• Identify underutilized and overutilized meeting rooms and environments.
• Develop recommendations regarding room technology licensing and AV investments.
• Present findings to business and technical stakeholders.

Skills

Power BI

Dashboard Dev

Data analysis

Storytelling

Data aggregation

Business analysis

Workplace analytics

Tools

Cherwell

ServiceNow

SharePoint

Power Apps

Excel

AV platforms

Job description

W2 ONLY, NO C2C3 Days Onsite in Indianapolis, IN / 2 Days Remote

Business Analyst / Data Analytics Analyst

Top 5 Skills

Power BI Dashboard DevelopmentBuilding executive-facing dashboards, visualizations, KPIs, and reporting solutions.Data Analysis & StorytellingIdentifying trends, anomalies, usage patterns, and translating findings into actionable business recommendations.Data Aggregation & ReportingCombining data from Cherwell, ServiceNow, SharePoint, Power Apps, Excel, and other sources into a single source of truth.Business AnalysisGathering requirements, understanding business problems, and developing data-driven solutions.Workplace & AV AnalyticsAnalyzing room utilization, technology adoption, licensing needs, meeting trends, and workplace planning metrics.

DescriptionWe are seeking a highly analytical Data Analyst / Business Systems Analyst to transform operational and workplace technology data into meaningful insights that drive decision-making across the organization.This role will focus on collecting, aggregating, analyzing, and visualizing data from multiple sources including Cherwell, ServiceNow, SharePoint, Power Apps, Excel, and AV management platforms. The successful candidate will identify trends, uncover utilization patterns, detect anomalies, and provide recommendations that improve collaboration spaces, technology investments, and workplace planning.The ideal candidate combines strong business analysis skills with hands-on dashboard development experience and a passion for turning complex data into actionable business insights.

The ideal candidate is a Business Analyst with strong data analytics capabilities who can:Build meaningful Power BI dashboards.Aggregate data from multiple platforms.Identify utilization trends and anomalies.Translate data into business recommendations.Help leadership make informed workplace, AV, and technology investment decisions.Tell a compelling story with data rather than simply reporting metrics.This role is perfect for someone who enjoys solving business problems through analytics and creating insights that directly influence technology strategy and workplace planning.

Key Responsibilities:Gather and analyze data from:CherwellServiceNowExcelSharePoint ListsPower AppsAV technology platformsBuild dashboards and reporting solutions using Power BI.Consolidate multiple data sources into meaningful reporting frameworks.Analyze room utilization trends across conference and collaboration spaces.Identify underutilized and overutilized meeting rooms and collaboration environments.Develop recommendations regarding room technology licensing, AV investments, and future workplace designs.Investigate anomalies and trends in room usage and technology consumption.Partner with AV engineering and workplace technology teams to improve reporting capabilities.Produce executive-level reporting and recommendations.Support migration and reporting efforts related to Cherwell and ServiceNow environments.Assist workplace planning teams by providing data-driven recommendations regarding conference room sizing, capacity planning, and technology investments.Present findings to business and technical stakeholders.

Required Qualifications2+ years of experience in Business Analysis, Data Analytics, or Reporting.Experience developing dashboards and visualizations in Power BI.Strong analytical and problem-solving capabilities.Experience working with large datasets from multiple sources.Advanced Excel skills.Ability to identify trends, anomalies, and opportunities for improvement.Experience gathering business requirements and translating them into reporting solutions.Strong communication and presentation skills.

Preferred QualificationsExperience with ServiceNow environments or ServiceNow teams.Experience working with Cherwell.SharePoint and Power Apps experience.Workplace technology, AV, facilities, or collaboration technology experience.SQL and data modeling knowledge.Experience creating executive dashboards and KPI reporting.Understanding of Microsoft Teams Rooms, Cisco Rooms, and AV room technologies.

Ideal Candidate Profile

Need a BA onsite in Indy with the following skills: Power BIData AnalyticsBusiness AnalystDashboard DevelopmentServiceNowCherwellSharePointPower AppsData VisualizationReporting & Insights

Job Type & LocationThis is a Contract to Hire position based out of Indianapolis, IN.

Pay and Benefits

The pay range for this position is $33.00 - $45.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace TypeThis is a hybrid position in Indianapolis,IN.

Application DeadlineThis position is anticipated to close on Aug 18, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global ServicesWe’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full‑stack capabilities and speed. We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.