Business Systems Analyst (App Development)

The University of Texas at Arlington; Arlington (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

The University of Texas at Arlington is seeking a Business Systems Analyst to translate business needs into functional specifications and manage project requirements. The role collaborates with business and technical teams to deliver value and defines test plans aligned with project objectives.

Responsibilities include portfolio reporting, governance tracking, and leading continuous improvement initiatives, including workflow automation and ServiceNow-related efforts, while ensuring UAT

Qualifications

• Bachelor degree in computer technology, business management, management information or computer systems, or related field.
• 3 years of experience with managing the requirements of lifecycle, assessing project requirements, managing test plans, and developing technical solutions, or seven years of any combination of education, experience and training.

Responsibilities

• Analyzes problems and opportunities effectively and identifies recommended changes that deliver the most value.
• Collaborates with key stakeholders to understand the impact of those changes and create business case.
• Facilitates team collaboration with business and technical partners to understand current state processes, identifies challenges and opportunities, establishes target state processes and determines project requirements and approach.
• Builds or assists in building test plan based on defined requirements and use cases to ensure project outcome is meeting the project objectives.
• Assists with User Acceptance Test (UAT) efforts and validation.
• Own portfolio reporting, dashboards, metrics, and executive summaries across the development teams.
• Coordinate strategic planning, roadmap tracking, intake management, and follow-up on leadership action items.
• Lead business process analysis and continuous improvement efforts, including workflow automation and ServiceNow-related initiatives.
• Track governance, compliance, accessibility, audit, and AI governance activities to ensure visibility and accountability across the portfolio.
• Performs other duties as assigned.

Skills

Requirements management

UAT testing

Stakeholder communication

Process analysis

Risk management

Portfolio reporting

ServiceNow

Test planning

Agile

MS Project

Education

Bachelor degree in computer technology, business management, MIS, or computer systems

3 years experience managing requirements, test plans, and technical solutions or 7 years combined education/experience

Certification in Business Analysis

Tools

MS Project

ServiceNow

SharePoint

Job description

Purpose of Position

The Business Systems Analyst is responsible for defining needs and opportunities and recommends solutions that deliver value to the organization. Collaborates with business and technical teams to define and document product and project requirements. Translates high level business requirements into functional and technical specifications and manages changes to such specifications. Develops and manages the project test plan based on project requirements.

Essential Functions

• Analyzes problems and opportunities effectively and identifies recommended changes that deliver the most value.
• Collaborates with key stakeholders to understand the impact of those changes and create business case.
• Facilitates team collaboration with business and technical partners to understand current state processes, identifies challenges and opportunities, establishes target state processes and determines project requirements and approach.
• Builds or assists in building test plan based on defined requirements and use cases to ensure project outcome is meeting the project objectives.
• Assists with User Acceptance Test (UAT) efforts and validation.
• Own portfolio reporting, dashboards, metrics, and executive summaries across the development teams.
• Coordinate strategic planning, roadmap tracking, intake management, and follow-up on leadership action items.
• Lead business process analysis and continuous improvement efforts, including workflow automation and ServiceNow-related initiatives.
• Track governance, compliance, accessibility, audit, and AI governance activities to ensure visibility and accountability across the portfolio.
• Performs other duties as assigned.

Required Qualifications

• Bachelor degree in one (1) of the following areas: computer technology, business management, management information or computer systems, or related field, three (3) years of experience with managing the requirements of lifecycle, assessing project requirements, managing test plans, and developing technical solutions, or seven (7) years of any combination of education, experience and training.

Preferred Qualifications

• Certification in Business Analysis.
• Three (3) or more years as Business Analyst or related work experience.
• Experience with Agile and other Project Management methodologies.
• Experience with creating statements of work, vendor evaluation, and managing contractor resources.
• Experience using Project Management tools such as MS Project, ServiceNow, and SharePoint.

Knowledge, Skills & Abilities

• Professional ability to define and solve problems to ensure the underlying root cause is understood by all stakeholders and that solution options address that root cause.
• Ability to communicate complex concepts and models using understandable visual representations.
• Professional facilitation and presentation skills for all types of engagements.
• Professional analytical, conceptual, and visual thinking skills.
• Excellent organizational skills.
• Excellent problem-solving and risk management skills.
• Excellent interpersonal and customer relationship skills.
• Excellent listening and writing skills, good executive presence, verbally articulate.
• Values communication in all directions: up, out and down.
• Excellent conflict resolution skills facilitating timely decisions when needed.
• Lead by example with confidence, a positive attitude, patience, honesty, integrity, and a strong sense of commitment.
• Ability to quickly absorb new and different types of information and modify and adapt existing knowledge to work effectively in rapidly changing and evolving environments.

Work Schedule

• Monday through Friday; 8:00am through 5:00pm.

Benefits Information

Position is benefit eligible: Yes

We are proud to offer a comprehensive benefits package to our employees at the University.

https://www.uta.edu/hr/employee-benefits