Business Systems Analyst 3

Huntington Bank; Ohio; Hybrid; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Business Systems Analyst 3 to provide advanced systems support. This role involves maintaining application systems, analyzing procedures for improvements, and developing documentation for users. The ideal candidate will possess strong analytical, problem-solving, and communication skills, with a focus on customer service. This position offers the opportunity to work in a collaborative environment that values innovation and service excellence. Join a team that prioritizes making a positive impact on people's lives while enjoying a flexible work arrangement that combines in-office and remote work.

Qualifications

• Bachelor's Degree or 5+ years of IT experience in analytics or troubleshooting.
• Strong documentation, analytical, and problem-solving skills required.

Responsibilities

• Maintain and update assigned application systems and monitor performance.
• Research and resolve complex issues while providing technical support.

Skills

IT Analytics

IT Troubleshooting

IT Customer Service

Analytical Skills

Problem-Solving Skills

Communication Skills

Interpersonal Skills

Organizational Skills

Education

Bachelor's Degree

5+ years of IT experience

Tools

Microsoft Office (Project, Word, Excel, PowerPoint, Visio)

Quality Center

SQL

Job description

Business Systems Analyst 3 page is loaded

Business Systems Analyst 3

Apply remote type Office locations Ohio (Central Ohio Region) time type Full time posted on Posted 2 Days Ago job requisition id R0056919

Description

Summary:
The Business Systems Analyst 3 provides advanced systems support for assigned business unit or assigned application(s).

Duties and Responsibilities:

• Maintains, monitors, updates assigned application systems.
• Researches complex problems and takes appropriate action to correct.
• Analyzes existing systems or procedures and identifies technical or procedural improvements.
• Develops and provides documentation for users and training purposes.
• Develops operational procedures for products, services and systems.
• Design processes to meet regulatory requirements.
• Develops, generates, special or ad hoc reports.
• Provides technical support to business unit, customers, management and other users.
• Acts as liaison between software vendors and business unit or between users and other corporate areas.
• May serve as lead analyst in training or projects.
• Performs other duties as assigned.

Basic Qualifications:

• Bachelor's Degree
• 5+ years of IT experience that includes IT Analytics, IT Troubleshooting, or IT Customer Service may be considered in lieu of Bachelor's Degree

Preferred Qualifications:

• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to focus on customer service and to work well with other IT colleagues, vendors and business groups.
• Strong documentation skills.
• Strong analytical and problem-solving skills and the ability to work collaboratively with other departments to resolve issues
• The BSA will conduct comprehensive requirements reviews with project stakeholders, development, architecture and QA teams.
• The individual must be self-motivated with a passion for service excellence.
• The individual must have proven organizational skills with the ability to develop a detailed work plan to ensure project success.
• The individual must be able to research issues and determine and document cause as well as take appropriate corrective actions.
• Experience with system testing and documentation
• Proficient in the use of Microsoft Office products (Project, Word, Excel, PowerPoint, and Visio)
• Experience with Quality Center or equivalent defect management experience
• Experience with SQL, data mapping and data mining.
• Experience supporting file transmission processes like FTPs, FTP, FTPs.
• Experience with Accounting and Reconcilement applications.

Exempt Status: Yes (not eligible for overtime pay)

Workplace Type: Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

About Us

Welcome to Huntington!

At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better.

And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact.

Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking.

Those are our values—simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter.

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