Business Systems Analyst 3

0101 The Huntington National Bank; Easton (OH); Hybrid; USD 50,000 - 93,000; Full time

Benefits offered by this job

Health insurance coverage

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave programs

Paid holidays

Paid time off (PTO)

Job summary

Huntington Bank is seeking a Business Systems Analyst III to serve as a senior liaison translating business needs into effective technology solutions. You will support, enhance, and maintain complex applications while driving improvements, documenting requirements, and supporting project delivery.

Ideal candidates will have strong analytical skills, experience in Agile/Waterfall environments, and ability to collaborate across business, development, architecture, QA, and production support teams.

Qualifications

• Bachelor's Degree is required or 2+ years of IT analytics/troubleshooting/customer service in lieu of degree.
• Strong written and verbal communication, documentation, and cross-functional collaboration.
• Experience with SQL, data mapping/mining, and defect-tracking tools preferred.

Responsibilities

• Elicit, analyze, document, and validate business and system requirements with stakeholders.
• Translate business needs into functional requirements, user stories, processes, and acceptance criteria.
• Lead requirements reviews and facilitate discussions across business, development, architecture, QA, and support teams.
• Analyze existing processes and identify opportunities for automation, optimization, and efficiency.
• Support backlog refinement, prioritization, and solution planning.
• Serve as SME for assigned applications and business processes.
• Create and maintain BRDs, process docs, workflows, diagrams, and user procedures.
• Develop training materials and knowledge articles.
• Ensure compliance with regulatory, audit, risk, and governance requirements.
• Act as liaison between business units, tech teams, vendors, and partners.
• Facilitate meetings, workshops, and status updates; mentor junior analysts.
• Lead cross-functional initiatives and continuous improvement efforts.

Skills

Analytical skills

Communication

Problem solving

Team collaboration

Documentation

Self-motivated

Organizational skills

Education

Bachelor's Degree

Tools

Microsoft Office

Quality Center

SQL

Data mapping

Data mining

FTP

Accounting software

Job description

Description Summary The Business Systems Analyst III serves as a senior-level liaison between business stakeholders and technology teams, ensuring business needs are translated into effective technology solutions. This role is responsible for supporting, enhancing, and maintaining complex business applications while driving operational improvements, documenting requirements, facilitating solution design, and supporting project delivery.

The ideal candidate possesses strong analytical and problem-solving skills, experience working within Agile and Waterfall environments, and the ability to collaborate effectively across business, development, architecture, quality assurance, vendor, and production support teams.

Key Responsibilities

• Business Analysis & Requirements Management Partner with business stakeholders, product owners, and technology teams to elicit, analyze, document, and validate business and system requirements.
• Translate business needs into detailed functional requirements, user stories, process flows, and acceptance criteria.
• Lead requirements review sessions and facilitate discussions between business, development, architecture, QA, and support teams.
• Analyze existing business processes and identify opportunities for automation, optimization, and operational efficiency.
• Support backlog refinement, prioritization activities, and solution planning.
• Serve as a subject matter expert for assigned applications and business processes.
• Create and maintain business requirements documents, process documentation, workflows, system diagrams, and user procedures.
• Develop operational procedures, training materials, and knowledge articles.
• Ensure compliance with regulatory, audit, risk, and governance requirements.
• Act as the primary liaison between business units, technology teams, third‑party vendors, and external partners.
• Facilitate meetings, workshops, and status updates with stakeholders at various organizational levels.
• Provide guidance and mentorship to junior analysts and project team members.
• Lead or participate in strategic initiatives, cross‑functional projects, and continuous improvement efforts.

Basic Qualifications

• Bachelor's Degree
• Minimum 2 years of related experience or an additional 2 years of IT experience that includes IT Analytics, IT Troubleshooting, or IT Customer Service may be considered in lieu of Bachelor's Degree

Preferred Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to focus on customer service and to work well with other IT colleagues, vendors and business groups.
• Strong documentation skills.
• Strong analytical and problem‑solving skills and the ability to work collaboratively with other departments to resolve issues.
• The BSA will conduct comprehensive requirements reviews with project stakeholders, development, architecture and QA teams.
• The individual must be self‑motivated with a passion for service excellence.
• The individual must have proven organizational skills with the ability to develop a detailed work plan to ensure project success.
• The individual must be able to research issues and determine and document cause as well as take appropriate corrective actions.
• Experience with system testing and documentation.
• Proficient in the use of Microsoft Office products (Project, Word, Excel, PowerPoint, and Visio).
• Experience with Quality Center or equivalent defect management experience.
• Experience with SQL, data mapping and data mining.
• Experience supporting file transmission processes like FTPs, FTP, FTPs.
• Experience with Accounting and Reconcilement applications.

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes

Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in‑office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F‑1 students, H‑1B professionals, O‑1 workers, TN workers, E‑3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full‑time basis.

Compensation Range: Total Base Pay Range 49,925.00 - 92,575.00 USD Annual The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

• Health insurance coverage
• Wellness program
• Life and disability insurance
• Retirement savings plan
• Paid leave programs
• Paid holidays
• Paid time off (PTO)

Huntington is an Equal Opportunity Employer.

Tobacco‑Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Welcome to Huntington! At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact. Our colleagues look out for people with a Can‑Do Attitude, Service Heart and Forward Thinking. Those are our values—simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter.

If you’d like to learn more about how Huntington looks out for people, visit https://www.huntington.com/lookingout We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of this site or if you require a reasonable accommodation to apply for a job or to perform the essential functions of the job, please send an email to [e-mail] Reasonable Accommodations Reasonable Accommodations Various methods will be used throughout the recruitment process to verify candidate authenticity. Any interviews conducted virtually must be joined from a distraction‑free environment, with the candidate on camera and without the use of virtual backgrounds. EEOC Disclaimer Know Your Rights CA Data Privacy CA Data Privacy Rights Tobacco Disclaimer Tobacco‑Free Hiring Practice