Business Systems Analyst 2

Inside Higher Ed; Columbus (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Retirement plan options with employer contribution

Affordable health insurance options

Paid vacation and sick leave

Public Service Loan Forgiveness program

Job summary

An educational institution located in Columbus, Ohio, is seeking a Business Systems Analyst to maintain and support IT applications critical to operational efficiency. Responsibilities include managing system-related issues and collaborating with various teams to troubleshoot and implement solutions. A Bachelor’s degree and two years of relevant experience are required, alongside effective communication and problem-solving skills. The role offers a robust benefits package including health insurance and retirement plans.

Qualifications

• 2 years of support experience in supply and warehouse management systems.
• Ability to manage user security roles and permissions.
• Experience with IT application maintenance and troubleshooting.

Responsibilities

• Manage tickets and application maintenance tasks.
• Serve as a liaison between Operations and Development teams.
• Monitor error queues and ensure data accuracy.

Skills

Supply and warehouse management systems support

Communication

Problem-solving

Education

Bachelor's degree

Job description

Job Title

Business Systems Analyst 2

Department

Health System Shared Services | IT Supply Chain Systems

Job Description

The Business Systems Analyst is responsible for the day‑to‑day maintenance and support of IT applications. Serving as a liaison between Operations and Development teams, this role ensures effective communication and resolution of system‑related issues. Key responsibilities include managing tickets, performing application maintenance tasks, maintaining user security roles and permissions, monitoring error queues, and ensuring data accuracy and completion of assigned time‑based tasks. When necessary, the analyst may travel to on‑site locations to troubleshoot issues, implement solutions, or elevate concerns appropriately.

This position supports a variety of applications, including but not limited to supply and warehouse management systems, robotics platforms, and artificial intelligence solutions. The analyst plays a critical role in sustaining operational efficiency and enabling technology‑driven improvements across the organization.

Minimum Qualifications

• Bachelor's degree and 2 years of supply and warehouse management systems support experience.

Benefits

• An array of retirement plan options, each with a generous employer contribution.
• Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
• Paid vacation and sick leave, including short and long‑term disability and paid parental leave.
• Get the most out of the Public Service Loan Forgiveness program.
• And much more!

Location

Ackerman Rd, 660 (0242)

Position Type

Regular

Scheduled Hours

40

Shift

First Shift

Background Check

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post‑offer process.

Equal Employment Opportunity

The university is an equal opportunity employer, including veterans and disability. As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.