Business Systems Analyst

Brown & Brown; United States; Remote; USD 70,000 - 75,000; Full time

Job summary

A leading company seeks a Business Systems Analyst to review and evaluate business systems, document requirements, and perform testing. The role requires a bachelor's degree and significant experience, offering a salary range of $70,000 to $75,000 annually along with comprehensive benefits focused on well-being.

Benefits

Medical/Rx, Dental, Vision, Life Insurance

401k and Student Loan Assistance

Paid Time Off and Holidays

Qualifications

• Requires a bachelor's degree and 6+ years of experience in the field or in a related area.
• Familiar with relational database concepts and client-server concepts.

Responsibilities

• Reviews, analyzes, and evaluates business systems and user needs.
• Performs functionality and system testing to simulate end user experience.
• Leads and directs the work of others.

Skills

System analysis

Documentation

Quality assurance

Communication

Project management

Education

Bachelor's degree in area of specialty

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

SUMMARY

Reviews, analyzes, and evaluates business systems and user needs. Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies. Detect, and report system errors and discrepancies, analyze and develop specifications for the correction of errors. Assist in maintaining interfaces between commercial system vendors. Performs functionality and system testing to simulate end user experience. Perform exploratory testing and analysis for quality assurance before an application is released, to determine if the programming fulfills the requirements listed in the specifications of the new product. Requires a bachelor's degree in area of specialty and 6+ years of experience in the field or in a related area. Is familiar with commonly used concepts, practices, and procedures within the insurance field. Familiar with relational database concepts, and client-server concepts. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Leads and directs the work of others. May provide consultation on complex projects and is considered to be the top level contributor/specialist. A wide degree of creativity and latitude is expected. Reports to Business Systems Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following, (other duties may be assigned):

• Interpret and comprehend the commercial products that the manager has assigned.
• Participate in meetings with Business Managers where evaluation of system revisions are being discussed
• Support for rollout of new carriers and states, including coordinating with all functional departments within Arrowhead (Premium Accounting, Corporate Accounting, Mailroom, Imaging, Creative Communications, Marketing Operations, etc.)
• Identify and propose changes to systems and workflows based on areas in which are deemed inefficient, ineffective, costly to run, or time senstive
• Lead faciliated sessions with business users to identify system enhancements.
• Document and gain sign-off on business requirements
• Track project progress through project schedules, project reports, meeting agendas and minutes, and other reporting mechanisms
• Communicate with project team members and external customers to insure that critical information is shared and that projects are on track
• Assist in organization of release dates for all version updates with carrier systems, vendor systems and business units
• Create training material and train end users on systems enhancements and new programs
• Maintain good relationships with carriers and outside vendors to ensure timely releases
• Analyze results and maintain documentation in accordance with established procedures
• Test the installation of new version releases and updates
• Provide feedback to Project Manager and Business Managers regarding product performance and testing issues
• Assist in the testing of other projects as needed
• Document and track issues and test results, then constructively and concisely reports findings or discrepancies
• Communicate and coordinate with business managers and carrier and system vendors on software issues, quality problems and corrective actions
• Participate in product and project meetings
• Ability to understand technical concepts and apply QA methods
• Relies on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required
• Trains, mentors and supports other staff members

Pay Range

$70,000 - $75,000 Annual

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health &Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.