Business Systems Analyst

Johnson Matthey Inc.; United States; Hybrid; USD 83,475 - 102,025; Full time

Benefits offered by this job

Retirement Savings (401K match plus additional employer contribution)

20 days annual PTO

Health Insurance (Medical, Prescription, Dental, Vision)

Job summary

Johnson Matthey Inc. is looking for a Business Systems Analyst based in West Deptford, NJ. This role involves supporting critical software systems and collaborating with various stakeholders to ensure system reliability.

The ideal candidate will have a BS degree in a relevant field and at least 2 years of experience in a manufacturing environment. The position offers a hybrid working model and a comprehensive benefits package, including health insurance and a retirement savings program.

Qualifications

• Minimum 2+ years' experience in information systems within a manufacturing environment.
• Strong Health and Safety awareness.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Serve as the first point of contact for business applications.
• Translate business requests into analytical project approaches.
• Examine current business procedures and recommend improvements.

Skills

Leadership

Problem-solving

Communication

Data Visualization (PowerBI, Tableau, Alteryx)

Education

BS degree in Management Information Systems, Software/Systems/Computer Engineering, or a STEM field

Tools

KBM/AS400

JDE

SQL

Microsoft Office Suite

Job description

Pay Range: $$92,750 - $$92,750

Business Systems Analyst – West Deptford, NJ

As a Business Systems Analyst, you will support the implementation, management, maintenance, enhancement, support, and decommission of critical software systems, coordinating with stakeholders to gather requirements, design solutions, and ensure system reliability for JohnsonMatthey’s sustainable technology operations.

Responsibilities

• Serve as the first point of contact for business applications and liaison between technical staff and user groups.
• Engage with internal teams to translate business requests into analytical project approaches, supporting or leading projects to completion.
• Determine operational objectives by studying business functions, gathering information, and evaluating output requirements.
• Examine current business procedures, recommend improvements and controls, identify problems or vulnerabilities, and propose solutions.
• Diagnose, review, and resolve incidents; maintain records of system incidents.
• Prepare technical reports, develop and maintain documentation and standards (including SOPs, training guides, workflow diagrams, and lessons).
• Update and maintain user accounts and manage permissions based on approved requests.
• Validate data using system‑generated reports, create and execute test plans, support user acceptance testing.
• Provide system demonstrations, end‑user training, and ongoing guidance.
• Ensure information confidentiality and participate in activities that maintain knowledge of industry developments.
• Collaborate with JM IT to deliver secure, robust, and supportable digital activities within JM IT guidelines.
• Support PGMS data strategy and data governance efforts, identify opportunities for streamlining systems and processes.
• Encourage safety and housekeeping practices and lead by example.
• Support onsite activities and research, with potential domestic/international travel.

Qualifications

• BS degree in Management Information Systems, Software/Systems/Computer Engineering, or a STEM field.
• Minimum 2+ years’ experience in information systems within a manufacturing environment.
• Experience with KBM/AS400, JDE, TrakSYS and/or other ERP systems.
• Experience with data visualization tools (PowerBI, Tableau, Alteryx) and SQL is desirable.
• Proficiency with Microsoft Office Suite (Outlook, Teams, Word, Excel, PowerPoint, PowerPlatform/PowerApps, Dynamics).
• Knowledge of computer network security protocols is desirable.
• Project Management experience is desirable.
• Strong leadership, organizational, interpersonal, and problem‑solving skills.
• Excellent verbal and written communication.
• High level of drive and enthusiasm, adaptable and flexible with a positive, “can do” attitude.
• Willingness and ability to support, develop, and train others.
• Creative thinking with attention to detail.
• Strong Health and Safety awareness.
• Authorized to work in the United States without sponsorship; the company will not sponsor employment visas for this role.

Benefits

JohnsonMatthey offers competitive salaries aligned to individual roles, experience, and responsibilities. The role supports hybrid and flexible working and includes comprehensive employee benefits such as:

• Retirement Savings (401K match plus additional employer contribution)
• 20 days annual PTO (varies for shift‑based roles)
• Life and Disability Insurance
• Health Insurance (Medical, Prescription, Dental, Vision)
• Voluntary Benefits
• Wellbeing Programs and Incentives
• Tuition Assistance
• Parental Leave

We provide a safe and inclusive workplace where everyone can thrive. We embrace diverse perspectives and encourage applicants who meet the qualifications to apply.

Equal Opportunity Statement

Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marital status, pregnancy or maternity, religion or belief.