Business Systems Analyst

Zoom Start India; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

An innovative firm is seeking a skilled Product Owner to lead the development of SFDC-based quoting and subscription management tools. In this pivotal role, you will prioritize the product backlog, collaborate with cross-functional teams, and ensure seamless integration of cloud-native applications. Your expertise in Salesforce Sales Cloud and CPQ tools will be essential as you drive large-scale transformations in subscription-based models. Join a dynamic team where your contributions will shape the future of B2B SaaS solutions and enhance stakeholder engagement through effective communication and transparency.

Qualifications

• 6-10 years of experience as a Product Owner or Business Systems Analyst.
• Hands-on experience with Salesforce Sales Cloud and CPQ tools.
• Deep understanding of subscription lifecycle processes.

Responsibilities

• Define and prioritize the product backlog for quoting and subscription management tools.
• Lead sprint planning and backlog grooming with the engineering team.
• Conduct regular demos and feedback sessions with stakeholders.

Skills

Salesforce Sales Cloud

CPQ (Configure, Price, Quote)

Subscription Lifecycle Processes

REST APIs

Cloud-native Architectures

Business Acumen in B2B SaaS

Tools

Salesforce CPQ

MuleSoft

AWS

Job description

Define and prioritize the product backlog for SFDC-based quoting and subscription management tools.

Serve as the SME for Salesforce Sales Cloud, CPQ (Configure, Price, Quote), and Partner/Channel enablement tools.

Own the roadmap and delivery of features that support direct and indirect sales models, especially for recurring revenue and usage-based products.

Business Alignment:

• Collaborate with Sales, Channel Ops, Revenue Ops, Finance, and Engineering teams to gather requirements, define user stories, and validate solutions.
• Translate complex business needs into scalable and intuitive technical solutions.

Execution:

• Lead sprint planning, backlog grooming, and story definition in partnership with the engineering team.
• Ensure cloud-native applications (e.g., MuleSoft, AWS-based Microservices) are integrated seamlessly with Salesforce.
• Work with QA and UAT teams to ensure high-quality releases.

Stakeholder Engagement:

• Conduct regular demos and feedback sessions with stakeholders and executive sponsors.
• Communicate roadmap updates, key risks, and timelines transparently and effectively.

What we are looking for

• Minimum of 6-10 years of overall experience, with 5 years as a Product Owner or Business Systems Analyst in SFDC/Quoting/Subscription domains.
• Hands-on experience with Salesforce Sales Cloud, CPQ tools (e.g., Salesforce CPQ, Apttus), and partner channel systems.
• Deep understanding of subscription lifecycle processes—quote to cash, amendments, renewals, and churn handling.
• Experience with cloud-native architectures, REST APIs, and system integrations.
• A track record of driving large-scale enterprise SaaS or subscription-based transformations.
• Experience with CPQ, Billing, Revenue recognition systems and processes, as well as Finance, Marketing, and other non-Revenue team systems.
• Exceptional business acumen in B2B SaaS and channel-led GTM motions.
• Salesforce Admin or CPQ Qualification is preferred.