Business Systems Analyst

pretiumenterpriseservices; United States; Remote; USD 52,000 - 78,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, and vision coverage

Employee assistance

Flexible spending account

401(k) matching

Job summary

Pretium Enterprise Services is seeking a Business Systems Analyst to analyze operations and system needs, guiding teams through change lifecycle from requirements to training.

You'll document current processes, assess impacts, and support proposals and implementations with clear specifications and testing support. Strong communication and MS Office skills are essential.

Qualifications

• High school diploma or equivalent; up to five years of related experience.
• Strong written and verbal communication, attention to detail.
• Ability to manage competing priorities and meet deadlines.
• Basic understanding of SDLC methods, XML, and modern technical architecture.

Responsibilities

• Gather and document business objectives, procedures, and input/output needs.
• Assess how proposed changes affect processes; identify improvements.
• Support proposals and cost-benefit analyses; track milestones.
• Maintain functional specifications, process documentation, and procedures for training.

Skills

Communication

Attention to detail

Customer service

Teamwork

Time management

Decision making

Adaptability

Written communication

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Visio

Microsoft Outlook

XML basics

SQL basics

Job description

Role overview

Analyze business operations and system needs, then help teams deliver process improvements through technology or operational changes. The role works with a technical product manager and business users across the change lifecycle, from documenting current processes and evaluating solutions to implementation, testing, and training.

Responsibilities

• Gather and document business objectives, current procedures, system access needs, and input and output requirements.
• Assess how proposed changes affect business processes, and help identify improvements through system updates or operational changes.
• Support proposals and cost-benefit assessments, then help deliver selected solutions and track milestones.
• Maintain clear functional specifications, process documentation, and procedures for ongoing use and training.
• Coordinate between business users and technical teams during system analysis, design, configuration, testing, and maintenance.
• Participate in user acceptance testing and develop or deliver training for assigned system modules.

Requirements

• High school diploma or equivalent; up to five years of related experience or training.
• Strong written and verbal communication, attention to detail, customer service, judgment, and teamwork.
• Ability to manage competing priorities, meet deadlines, and adapt to changing needs.
• Basic understanding of systems development lifecycle methods, XML, and modern technical architecture.
• Working knowledge of Microsoft Word, Excel, Visio, and Outlook; beginner to intermediate XML and SQL skills.

Nice to have

• Residential loan servicing and product management experience, especially in default servicing.
• Experience with Sagent Loanserv or Black Knight MSP, IM, or PM.

Benefits and work setup

Benefits listed include paid time off and holidays, medical, dental and vision coverage, employee assistance, flexible spending and health savings accounts, employer-paid life insurance, and a matching 401(k).