Business Systems Analyst

Logic20/20 Inc.; Seattle (WA); Remote; USD 59,000 - 63,000; Full time

Benefits offered by this job

Competitive compensation

Performance-based bonuses

Job summary

Logic20/20 Inc. is seeking an experienced Business Analyst to support a large-scale modernization initiative. You will analyze and document complex business processes, engage with SMEs and project teams, and translate operations into clear, standardized documentation.

This role emphasizes governance, validation, and high-quality deliverables. You will facilitate SME interviews, walkthroughs, and validation sessions, and maintain detailed process models using PowerPoint, Visio, Excel, and Word.

Qualifications

• Bachelor's degree or higher in a related field.
• Five+ years of hands-on business analysis experience, with at least three years in the past seven years.
• Experience documenting complex business processes and system interactions in large organizations.
• Experience producing process documentation using client templates and notation standards.
• Ability to facilitate stakeholder discussions and obtain formal validation of documentation.

Responsibilities

• Analyze and document complex business processes, workflows, and system interactions across functions.
• Develop detailed process documentation and system interaction models using templates and standards.
• Partner with SMEs to gather information and validate documentation for accuracy.
• Schedule and facilitate stakeholder interviews and reviews.
• Identify gaps, dependencies, and questions; resolve them with stakeholders.
• Create and maintain process models using PowerPoint, Visio, Excel, and Word.
• Manage multiple deliverables with milestones and deadlines.
• Track deliverable status and feedback through review cycles.
• Collaborate with project managers and cross-functional stakeholders to support objectives.
• Participate in governance processes including approvals, change control, and risk escalation.
• Ensure documentation is accurate and formally validated.

Skills

Business analysis

Process documentation

Stakeholder interviews

Governance & change control

PMO experience

Education

Bachelor's degree in Business Administration/related field

Master's degree preferred

Tools

PowerPoint

Visio

Excel

Word

Job description

• Years of Experience: 5-8

Company Description

We’re a ten-time “Best Company to Work For,” where intelligent, talented people come together to do outstanding work—and have a lot of fun while they’re at it. We offer a solution-focused environmentfull ofcollaboration and dedication,toourgoals and to each other.You’llhave the opportunity todrive your own successin a supportive, globally connected environment. From advanced tools and technologyto an immersive company culture, working at Logic20/20 means working on the leading edge, with a community of the right people around you.

Job Description

Logic20/20 is seeking experienced Business Analysts to support a large-scale business and technology modernization initiative. In this role, you will work closely with business stakeholders, subject matter experts (SMEs), and project teams to analyze and document complex business processes, workflows, and system interactions.

The ideal candidate is a detail-oriented, highly organized Business Analyst who excels at translating complex business operations into clear, accurate, and standardized documentation. You will play a critical role in capturing current-state processes, facilitating stakeholder discussions, and ensuring documentation is complete, validated, and aligned with established program standards.

This role is focused on business process analysis, stakeholder engagement, and documentation rather than software development.

Key Responsibilities

Analyze and document complex business processes, workflows, and interactions across business functions, teams, and technology systems.

Develop detailed process documentation and system interaction models using established templates, formats, and notation standards.

Partner directly with SMEs to gather information, understand current-state operations, and validate process documentation for accuracy and completeness.

Schedule and facilitate stakeholder interviews, process walkthroughs, working sessions, and documentation reviews.

Identify process gaps, inconsistencies, dependencies, and opportunities for clarification, working with stakeholders to resolve outstanding questions.

Create and maintain process models and supporting documentation using Microsoft PowerPoint, Visio, Excel, and Word.

Manage multiple concurrent documentation deliverables, ensuring milestones, quality standards, and deadlines are consistently met.

Track deliverable status, stakeholder feedback, review cycles, and outstanding action items.

Collaborate with project managers, business leads, fellow analysts, and cross-functional stakeholders to support program objectives.

Participate in structured governance processes, including deliverable reviews, approvals, change control, and risk and issue escalation.

Ensure completed documentation is accurate, consistent, and formally validated by appropriate stakeholders.

About You

You have 5+ years of hands-on business analysis experience, including at least three years of experience within the past seven years.

You have demonstrated experience analyzing and documenting complex business processes and system interactions within large organizations.

You are skilled at developing clear, detailed process documentation and adhering to established client templates, standards, and formatting requirements.

You have experience independently facilitating SME interviews, discovery workshops, process walkthroughs, and validation sessions.

You have advanced proficiency in Microsoft PowerPoint and working knowledge of Excel, Word, Visio, and Teams.

You are comfortable working within structured project or program governance environments with formal review, approval, and change control processes.

You have strong organizational skills and can effectively manage competing priorities, multiple deliverables, and fixed deadlines.

You possess excellent written and verbal communication skills and can translate complex business and technical concepts into clear, actionable documentation.

You are analytical, detail-oriented, and proactive in identifying gaps, resolving inconsistencies, and escalating risks.

You thrive in a collaborative consulting environment and can work independently in a remote setting with minimal supervision.

Qualifications

Required

Bachelor's degree in Business Administration, Information Systems, Information Technology, Management, Public Administration, or a related field, or equivalent professional experience.

Minimum of five years of professional, hands‑on business analysis experience, with at least three years occurring within the past seven years.

Proven experience documenting complex business processes and system interactions in large public‑or private‑sector organizations.

Experience producing process documentation in accordance with client‑defined templates, formats, and notation standards.

Demonstrated ability to facilitate stakeholder discussions and obtain formal validation of completed documentation.

Experience managing high volumes of concurrent deliverables and maintaining accurate project status tracking.

Experience working within formal program governance structures, including deliverable acceptance, change control, and issue escalation.

Experience supporting workers' compensation, insurance claims, benefits administration, or regulatory business processes.

Experience documenting current‑state business processes and system interactions as part of a legacy system replacement or modernization initiative.

Previous experience supporting public‑sector organizations.

Experience working within a Project Management Office PMOor matrixed environment involving multiple vendors, contractors, and client stakeholders.

Familiarity with business process modeling methodologies and notations, including swimlane diagrams, BPMN, or similar approaches.

Professional business analysis certification, such as CBAP, CCBA, or PMI‑PBA.

Master's degree in a related discipline preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

At Logic20/20, we believe in recognizing and rewarding exceptional talent. Logic20/20 offers a competitive compensation package, with a target hourly range of $43/hour - $46/hour. The final base salary offered is dependent on factors such as relevant experience, skills, qualifications, and location. Eligible employees may also qualify for performance‑based bonuses and other incentives.

All your information will be kept confidential according to EEO guidelines.

Learn more about life at Logic20/20!

Visit our Life at Logic page to explore our culture, benefits, and what makes Logic20/20 a great place to grow your career!

Core Values

At Logic20/20, weareguidedby three core values: Drive toward Excellence, Act with Integrity & Foster a Culture ofWe.These values were generated and agreed upon by our employees—and they help us pursue our goal of being one of the best companies to work forandto work with.Learn more at https://www.logic2020.com/company/our-values .

Equal Opportunity Statement

We believe thatpeopleshould be celebrated:for their talents, ideas,and skills, but most of all,for what makes them unique.We prohibit harassment and/or discrimination based onage, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status,or any other basis as protected by federal, state, or local law.

During the recruitment and hiring process, we gather, process,andstoresome of yourpersonal data.We consider data privacy a priority.For further information, please view ourcompanyprivacy policy .

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