Business Systems Analyst

Compunnel, Inc.; Providence (RI); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Compunnel, Inc. in the United States is seeking an experienced Business Systems Analyst with strong healthcare and TPA domain expertise and hands-on MicroStrategy experience to translate business requirements into reporting and analytics solutions.

The role requires collaborating with business users, product owners, project managers, developers, and data teams to define reporting needs, support enterprise reporting, dashboards, and BI initiatives, and guide UAT and defect management across

Qualifications

• 5–7+ years of Business Systems Analyst experience.
• Hands-on experience with TPA processes and systems.
• Strong MicroStrategy experience (development and support).
• Experience gathering and documenting business requirements.
• Strong SQL and data analysis skills.
• Experience with BI/reporting platforms.
• Experience creating functional requirements, user stories, and data requirements.
• Experience with UAT and defect management.
• Strong communication and stakeholder management skills.
• Ability to work with both business and technical teams.

Responsibilities

• Gather and document requirements from healthcare and TPA stakeholders.
• Collaborate with business users, product owners, project managers, developers, and data teams to define reporting needs.
• Leverage MicroStrategy to support reporting and BI initiatives.
• Analyze existing reports and identify modernization opportunities.
• Translate requirements into functional specifications and user stories.
• Define data/reporting needs with technical teams.
• Validate outputs against business requirements.
• Support UAT including test planning, cases, and defect tracking.
• Collaborate with stakeholders on claims, eligibility, benefits, provider, and member data.
• Document current-state and future-state workflows.
• Troubleshoot reporting issues and support resolution.
• Participate in Agile/Scrum ceremonies and communicate updates.
• Coordinate with global teams to deliver projects on time.

Skills

Business Systems Analyst

SQL / data analysis

Stakeholder management

Communication skills

Tools

MicroStrategy

Power BI

SSRS

Job description

We are seeking an experienced Business Systems Analyst (BSA) with strong healthcare and Third-Party Administration (TPA) domain expertise and hands‑on experience with MicroStrategy. The ideal candidate will understand healthcare business processes, particularly TPA operations, and translate business requirements into effective reporting and analytics solutions. Experience with legacy BI/reporting environments and collaboration across technical and business stakeholders is highly preferred.

Key Responsibilities

• Gather and document requirements from healthcare and TPA stakeholders.
• Collaborate with teams including business users, product owners, project managers, developers, and data teams to define reporting needs.
• Leverage MicroStrategy to support enterprise reporting, dashboards, and BI initiatives.
• Analyze existing reports and identify opportunities for enhancement, modernization, and migration.
• Translate requirements into detailed functional specifications and user stories.
• Define data/reporting needs with technical teams.
• Validate outputs against business requirements.
• Support UAT including test planning, test cases, issue tracking, and resolution.
• Analyze healthcare data and business processes related to TPA.
• Collaborate with stakeholders to understand claims, eligibility, benefits, provider, and member data requirements.
• Document processes for current‑state and future‑state workflows.
• Troubleshoot reporting issues and support resolution.
• Participate in Agile/Scrum ceremonies and provide updates to leadership.
• Coordinate with global teams to deliver projects within timelines.

Required Qualifications

• 5–7+ years of Business Systems Analyst / Business Analyst experience
• Hands‑on experience with TPA processes and systems
• Strong MicroStrategy experience (development/support)
• Experience gathering and documenting business requirements
• Strong SQL/data analysis skills
• Experience with BI, reporting, and analytics platforms
• Experience creating functional requirements, user stories, process flows, and data requirements
• Experience with UAT and defect management
• Strong communication and stakeholder management skills
• Ability to work effectively with both business and technical teams

Preferred Qualifications

• Experience with Power BI
• Experience with SSRS
• Experience supporting legacy reporting environments
• Knowledge of healthcare claims, eligibility, benefits, membership, and provider data
• Experience with BI/reporting modernization or migration initiatives
• Experience working in distributed/onshore-offshore teams

Certifications (if any)

• None required; certifications in BI tools or SQL are a plus