Business Systems Analyst

PCL; Orlando (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Employee ownership opportunities

Annual discretionary bonuses

401(k) with company match

Medical, dental and vision benefits

Life, AD&D and disability insurance

Parental leave and family care support

HSA or FSA for healthcare

Mental health and wellness support

Career growth pathways

Training through College of Constr.

Mentorship programs

Professional development access

Job summary

PCL Construction Services, Inc. in Orlando, FL seeks a Business Systems Analyst to identify and apply AI solutions within operational workflows.

You will partner with cross-functional teams to translate business needs into AI-enabled capabilities and drive value across projects. The role demands 3–5 years of related experience, strong analytical skills, and the ability to communicate complex concepts to diverse stakeholders.

Qualifications

• Degree or diploma in information management, IT, business admin, computing science, or equivalent experience.
• 3–5 years of progressive experience in a related field.
• Fluency with AI-enabled tools; experience applying these tools in business contexts is an asset.
• Strong business acumen and an understanding of how AI solutions support and optimize operational workflows and outcomes.

Responsibilities

• Collaborate with cross-functional teams to identify and apply AI solutions to workflows.
• Analyze processes to define problems and prioritize AI use cases by value and feasibility.
• Document requirements and support design, configuration, and rollout with cross-functional teams.
• Contribute to business cases, cost-benefit analyses, and implementation plans.
• Support UAT and monitor AI-enabled tool usage and performance for improvements.
• Provide training and guidance to build user confidence with AI tools.

Skills

Communication & collaboration

Business process understanding

Analytical & problem solving

Experience with AI-enabled tools

Stakeholder engagement

Education

Degree or diploma in information management, information technology, business administration, computing science, or a related discipline, or equivalent experience

Tools

AI-enabled tools

Job description

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The future you want is within reach. Let’s build it together.

At PCL Construction Services, Inc., part of the PCL Family of Companies (PCL), we don’t just build projects—we build opportunities, careers and communities. We are 100% employee-owned, every employee has a stake in our success, and that shared commitment drives how we work, grow and lead in the construction industry.

We’re a team of builders who care deeply about what we create and who we build it with. That includes you. We are not only investing in what’s next in construction, we are investing in what’s next for your career.

Why Choose PCL?

Choose a career with rewards that matter. PCL’s total rewards are designed to support your growth, well-being and future success—because when you succeed, we all do.

Our offerings could include:

• Employee ownership opportunities that build long-term value
• Annual discretionary performance bonuses
• 401(k) with company match
• Industry-leading medical, dental and vision benefits
• Prescription drug coverage and telemedicine services
• Life, AD&D and disability insurance
• Paid parental leave and family care support
• HSA or FSA for healthcare, dependent care and transportation
• Mental health and wellness support, including Employee Assistance Programs
• Career growth pathways, leadership development and mentorship programs
• Access to world-class training through PCL’s College of Construction and professional development courses
• Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions

Here’s how a Business Systems Analyst for PCL Construction Services, Inc. within Orlando contributes to our team:

• Working with cross-functional teams to identify and apply AI solutions to operational workflows and processes.
• Analyzing workflows to define problems and identify and prioritize AI use cases based on value, impact, feasibility, and risk.
• Coordinating AI solutions by documenting requirements and supporting design, configuration, and rollout with cross-functional teams.
• Contributing to business cases, cost-benefit analyses, and implementation plans.
• Supporting user acceptance testing (UAT) and monitoring usage and performance of AI-enabled tools to identify improvement opportunities.Helping build user confidence and capability with AI-enabled tools through training, guidance, and ongoing support.
• Staying informed on emerging AI technologies and contributing to the evaluation and recommendation of tools and platforms.

Qualifications

• Degree or diploma in information management, information technology, business administration, computing science, or a related discipline, or equivalent experience.
• 3-5 years of progressive experience in a related field.
• Demonstrated fluency with AI-enabled tools; experience applying these tools in business contexts is an asset.
• Demonstrated business acumen and an understanding of how AI solutions support and optimize operational workflows and outcomes.
• Strong communication, collaboration, and influencing skills, with the ability to clearly translate complex technical concepts and support data-driven decision-making.
• Understanding of business process mapping and requirements documentation, with the ability to translate business needs into actionable AI-enabled solutions.
• Strong analytical and problem-solving skills, with the ability to interpret information, identify patterns, and develop effective solutions.

Your Work Has Purpose Here

PCL projects are where life happens, where communities connect, careers begin, and progress is made. Regardless of the type of project, we are building something bigger: a future that’s inclusive, resilient and full of opportunity.

At PCL Construction Services, Inc., we are committed to creating a workplace where everyone belongs. We value the diverse experiences, identities and perspectives our employees bring. Employment decisions are based on merit, potential and the drive to make a difference, regardless of race, gender, age, ability or background.

We know everyone's needs are different, if you require accommodation during the application process, please contact [e-mail] and include the position and location of interest.

Company: PCL Construction Services, Inc.