Business Systems Analyst (Hybrid, Omaha, NE)

Mutual of Omaha; Omaha (NE); Hybrid; USD 53,800 - 76,100; Full time

Benefits offered by this job

401(k) plan with company match

Hybrid work schedule in Omaha office

Job summary

Mutual of Omaha is seeking a Business Systems Analyst to connect business needs with technology, driving efficiency and improved processes across the organization. The role collaborates with stakeholders to analyze challenges, gather requirements and deliver practical solutions.

A hybrid schedule in Omaha, NE is supported to enable collaboration and delivery of results. Responsibilities include evaluating workflows, documentation, testing, and implementation, plus supporting AI/ML initiatives

Qualifications

• Experience gathering requirements and translating needs into actionable solutions.
• Strong analytical, problem-solving and decision-making skills.
• Familiarity with SDLC and Agile methodologies; insurance industry a plus.
• Able to work in a hybrid office in Omaha, NE.

Responsibilities

• Partner with stakeholders to gather requirements and design solutions.
• Evaluate workflows to identify efficiency gains and process improvements.
• Support projects from documentation through testing, implementation and support.
• Collaborate with cross-functional teams, vendors and business partners.
• Support AI/ML initiatives via data prep and analytics.

Skills

Requirements gathering

Process analysis

Stakeholder collaboration

Analytical thinking

Agile methodologies

Job description

Business Systems Analyst (Hybrid, Omaha, NE)

Location: Hybrid, Nebraska
Work Type: Full Time Regular
Job No: 505014
Categories: Project Management/Business Analyst
Application Closes: Closes Jul 31, 2026

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As a Business Systems Analyst, you'll help connect business needs with technology solutions that drive efficiency, improve processes, and support organizational goals. You'll work closely with stakeholders to analyze challenges, identify opportunities, and deliver solutions that make a meaningful impact across the business.

Please Note: This position offers a hybrid work schedule, with associates expected to work from the Omaha office as needed to support business objectives and team collaboration.

WHAT WE CAN OFFER YOU:

• Estimated Salary (Levels have variable responsibilities and qualifications):
  • Business Systems Analyst I: $53,000 - $66,500, plus annual bonus opportunity.
  • Business Systems Analyst II: $59,800 - $76,100, plus annual bonus opportunity.
• 401(k) plan with a 2% company contribution and 6% company match.
• Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.

WHAT YOU'LL DO:

• Partner with business stakeholders to gather requirements, analyze needs, and recommend solutions that improve processes, systems, and business outcomes.

Evaluate workflows and business operations to identify opportunities for efficiency, process improvements, and enhanced user experiences.

Support projects and system enhancements through documentation, testing, implementation, and ongoing operational support.

Develop and execute test plans and test cases to ensure solutions meet business, functional, and technical requirements.

Collaborate with cross-functional teams, vendors, and business partners to resolve issues, communicate changes, and support successful adoption of new processes and technology.

Experience supporting AI and machine learning initiatives through data integration, model-ready data preparation, and AI-enabled analytics solutions.

WHAT YOU’LL BRING:

• Experience analyzing business processes, gathering requirements, and translating business needs into practical solutions.

Strong analytical, problem-solving, and decision-making skills with the ability to manage multiple priorities and adapt to changing business needs.

Experience supporting projects, system implementations, testing, or process improvement initiatives.

Effective communicator with the ability to build relationships and collaborate with technical and non-technical stakeholders while leveraging data analytics, automation, and AI-enabled technologies to drive process improvements and business outcomes.

Familiarity with business analysis practices, Agile methodologies, data analysis, or the software development lifecycle (SDLC). Insurance industry experience is a plus.

• You promote a collaborative culture, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
• Able to work at our office located in Omaha, NE in a hybrid environment.

PREFERRED:

Experience with product definition coding.

Strong business understanding of health insurance products.

We value unique experience, skills, and passion for innovation.

Together we achieve greatness. Not only is this a core value, but it’s also representative of the kind of place we are - built by the strength and integrity of our employees. It’s why we’re named a "Great Place to Work".

Surround yourself with an authentic and inclusive culture. Your strengths and differences will be valued and celebrated by a diverse community of co-workers.