Business Systems Analyst

SoftNice INC; McLean (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

A global technology company is seeking a Business Systems Analyst in McLean, VA. The role focuses on acting as the primary interface between business areas and IT partners. Candidates should have over 10 years of experience writing requirements, strong communication skills, and advanced SQL proficiency. Responsibilities include identifying business needs, coordinating projects, and implementing process improvements. This position offers an opportunity to work in a dynamic environment with a strong emphasis on project coordination and effective stakeholder communication.

Qualifications

• 10+ years of experience in writing requirements.
• Knowledge of the Mortgage Industry.
• Strong project coordination and change management experience.
• Applicable experience with project lifecycles such as SDLC.

Responsibilities

• Act as the primary interface between the business and IT partners.
• Identify business requirements and coordinate with project teams.
• Implement process improvements.
• Provide resolutions to complex problems.

Skills

Writing requirements

Communication skills

Project coordination

SQL Writing

Analytical skills

Interpersonal skills

Time management

Organizational skills

Tools

IBM DOORS

Microsoft Visio

Job description

SoftNice is an award-winning global technology company specialized in the deployment and delivery of IT solutions enabling enterprises in their digital transformation journey.

Job Description

Title: Business Systems Analyst

Location: McLean, VA

Responsibilities Include

• Responsible for acting as the primary interface between a specific business/functional area and their IT partners.
• Identify business unit requirements, create project and process specifications, facilitate testing, coordinate with project teams and ensure that projects are delivered on-time and within budget.
• Identify process improvements and implement.
• Provide resolution to an extensive range of complicated problems.
• Interact with senior customer personnel on significant technical matters frequently requiring coordination across organizational lines.

Required Skills and Knowledge:

• 10+ years of writing requirements
• Knowledge of Mortgage Industry
• Strong verbal and written communication skills
• CBAP is a plus
• Knowledge of Pricing and/or Selling systems is a plus
• Strong project coordination and change management experience
• Experience with project and enhancement lifecycles such as SDLC
• Strong interpersonal skills with the ability to build effective working relationships with business areas and corporate partners
• Strong critical thinking and analytical skills
• Effective organization skills with attention to detail
• Experience working with resources in a matrix environment
• Work independently and effectively with staff at all levels and from multiple divisions
• Ability to manage multiple priorities and deadlines
• Advanced Knowledge in SQL Writing is required
• Strong analyst background in data-oriented applications
• Experience with IBM DOORS Tool for documenting requirements, Microsoft Visio

Additional Information

All your information will be kept confidential according to EEO guidelines.